RBC reviews

I felt passed over a number of times for full time positions because they wanted to keep me as a casual worker, and though a permanent position as a Client Assistant Operator came up three times while I worked there, I was always passed over for someone else. The final and last time it was a given to a person who was recruited by a regional head executive from an aboriginal career fair, although I am also aboriginal with treaty status. Both my branch manager and my client care manager knew of my interest in this position for quite some time. CSRS have major pressure for sales targets, of Visa cards, Travel Insurance, and appts for account managers, and not so much credit given for excellent customer service, and making the client feel great. People just expected to stay late after closing without overtime. Overall I have heard this is quite common for the industry in all major banks. Many banks require late hours on certain evenings, and lots of weekends, many have opened up on Sundays now, no more ``bankers hours.

Zero IT vision or roadmap, becoming dependant on RBC to do everything (which they cannot). Skilled employees leaving on almost a weekly basis Zero accountability to customers/users unskilled ineffective managers at all levels Senior mgrs are terrified of RBC executives and throw you under the bus to save themselves. Chained to the RBC anchor which kills any technology advancement. ZERO morale (not that senior mgmt cares about that). Pay lower than companies 1/3 the size (benefits are ok though).