ServiceNow reviews

4.1

80% would recommend to a friend

(5,715 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,715 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Feb 1, 2026

Toxic!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extremely customer-focused Brand value Wellness holidays

Cons

Poor internal job mobility policies Yes boss culture; leaders can get away with anything. HR is a joke.

3.0
Feb 1, 2026

Technical program manager

Recommend
CEO approval
Business Outlook

Pros

Good salary, good benefits and amenities

Cons

No onboarding, no explanation from manager, job not suited for students

Viewing 232 - 234 of 5,715 Reviews

Glassdoor has 6,652 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.