ServiceNow reviews

4.1

80% would recommend to a friend

(5,716 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,716 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Feb 1, 2026

Technical program manager

Recommend
CEO approval
Business Outlook

Pros

Good salary, good benefits and amenities

Cons

No onboarding, no explanation from manager, job not suited for students

4.0
Jan 30, 2026

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Good platform, learn new technologies

Cons

Some teams are not so great. But otherwise company is amazing.

Viewing 235 - 237 of 5,716 Reviews

Glassdoor has 6,653 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.