Long hours, low pay, low praise. Trainees are pushed into running full on branches without being fully ready. It was clear from those who trained for over a year verses those who only were trainees for a few months. Half of the managers are more about partying than doing their job correctly and cause issues for those managers actually doing their job. Pay was a major issue from start to finish. They pretty much promise that bonuses will happen for you if you do your job, but more than once they changed the bonus structure right before they were suppose to pay out. While upset myself, I felt so bad for my regional manager who had to deal with the angry managers. Turn over in managers is pretty big over the last few years. Also HR is joke. The only HR people that were ever helpful have quit. Hours are horrible, and when your branch is failing prepare to get fired instead of help. For those who are well liked by VPs and upper management just expect to be moved to a smaller location or given an HQ job. HQ jobs are pretty awesome besides the pay- set hours and lower stress. Looks are very important to the company. They are looking for clean cut, skinny, pretty, and low paying employees. If you have dyed hair of a "crazy" color, lots of holes in your face, don't apply for any job. If you are overweight and a female only apply for HQ jobs. Otherwise you won't get it.