Sixt reviews

3.6

64% would recommend to a friend

(1,383 total reviews)

Alexander Sixt and Konstantin Sixt

72% approve of CEO

62% positive business outlook

Sixt has an employee rating of 3.6 out of 5 stars, based on 1,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sixt employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Aug 10, 2017
Recommend
CEO approval
Business Outlook

Pros

- a great job for someone with some experience in Sales or Customer Service. - get to learn & operate vehicles all sizes. - health insurance is good if you've been with the company for more than 3 years.

Cons

- Lazy Co workers, - Supervisors & managers lack common sense. - People that are "up there" have never Checked in a car or Sell a thing in the counter but expect excellent customer service. - No wage Raise after working for 6 months, a Year, or more. Forget about it!! - good employees don't get recognition just get Used & Tossed around. - most likely 8/10 EMPLOYEES ARE ON DRUGS WHILE OPERATING VEHICLES. since there's no Drugs & alcohol test needed to work here. - RSA's Do fraud on a daily Basis & managers don't care because the more money RSAs make the more money Managers gain.

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Sixt Response
8y
We appreciate your honest feedback with your review. We are happy to hear you believe this is a great job for someone with experience in Sales or Customer Service. Those are two of the most important skills needed for this industry. I hope you enjoy working with our fleet of cars as much as our customers love them! We’re glad you are able to take advantage of our benefits package. We provide affordable healthcare to all employees after 60 days of employment. We also take pride in lowering our health care premiums for employees based of tenure. Sixt allocates a lot of resources into recruiting and staffing to ensure our employees are properly trained for their position. Each manager must first become a “management trainee” before being able to supervise one of our branches. This special course educates our branch managers on how our company works and tests their knowledge on daily operations. We keep them up to date with company knowledge by periodically setting training for our upper management positions. Sixt also brings in management from Sixt Germany and external candidates with experience in the industry. We try our hardest to recruit management that ensure our branches are being run properly by experienced and skilled persons. Customer Service Associates have the opportunity to move into non- entry level positions that offer a higher base rate. We provide a quick growth potential based off performance. CSA positions have metrics, such as surveys completed by customers asking how well the CSA performed his/her work duty. There are also specific protocols in documenting car rental damage. Both of these metrics are reviewed by the manager, and they assess how to move forward with the employee. As far as coming into an entry level customer service position, we are extremely competitive and pay above market value compared to other car rental companies. The rate offered for this position is significantly above minimum wage, and Sixt is always looking to promote from within to our best performers. Please note, Sixt does have a drug and alcohol policy where we hold the right to test any employee if we were under the suspicion of drug abuse. Sixt does not tolerate the use of drugs and alcohol in the workplace, or operating a vehicle. If we were to notice any employee under the influence, they will be subject to take a drug and alcohol test, and will take proper disciplinary action. Sixt also does not tolerate fraud in any capacity. Our management team runs a “Daily Fraud” report to keep abreast any unethical activity at the front counter, as well as check- in. If we believe any fraud is occurring in any of our branches, we will fully investigate and prosecute. Fraud is a fire-able offense, and will lead to termination. Again, I would like to thank you for your honest feedback. Sixt certainly values the responses of current and/or previous employees’ experiences at Sixt. We are continuously looking for ways to improve and make our business a better place to work. I strongly encourage you to reach out to our VP of HR about your concerns. Please contact Gaddy at 954-874-1793.
3.0
Mar 20, 2017
Recommend
CEO approval
Business Outlook

Pros

There are some very amazing people that work for this company, with a lot of knowledge of the business. Most of the area and regional managers are the most helpful and honestly I had the best manager a person could ask for. There's lots of room for growth within the company. It's a very young team across the whole United States. While a trainee the company doesn't pay that well but they do pay for hotels, car, some gas, and travel- so it great for someone right out of school. When branch manager meetings do happen they often are a lot of fun. Luckily because of my regional and the managers I trained under, I was able to really learn a lot about being a manager while on the job. One year they had a training on how to give better interviews and that as beyond helpful.

Cons

Long hours, low pay, low praise. Trainees are pushed into running full on branches without being fully ready. It was clear from those who trained for over a year verses those who only were trainees for a few months. Half of the managers are more about partying than doing their job correctly and cause issues for those managers actually doing their job. Pay was a major issue from start to finish. They pretty much promise that bonuses will happen for you if you do your job, but more than once they changed the bonus structure right before they were suppose to pay out. While upset myself, I felt so bad for my regional manager who had to deal with the angry managers. Turn over in managers is pretty big over the last few years. Also HR is joke. The only HR people that were ever helpful have quit. Hours are horrible, and when your branch is failing prepare to get fired instead of help. For those who are well liked by VPs and upper management just expect to be moved to a smaller location or given an HQ job. HQ jobs are pretty awesome besides the pay- set hours and lower stress. Looks are very important to the company. They are looking for clean cut, skinny, pretty, and low paying employees. If you have dyed hair of a "crazy" color, lots of holes in your face, don't apply for any job. If you are overweight and a female only apply for HQ jobs. Otherwise you won't get it.

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Sixt Response
9y
Thank you for your feedback. We appreciate you taking the time to review our trainee and managerial roles. We are pleased that you’ve enjoyed your managers and have grown with the company throughout your years here. We are always striving to provide beneficial branch manager meetings that are fun and educational, so we are happy to know that you enjoy them. We would like to address a few of your concerns. In regards to the long hours, our managers are essentially running their own business. As a branch manager if you are able to run efficiently and effectively than you can trust your branch to operate without putting in as many hours. The role is very entrepreneur in nature. As you mentioned above, our RVP’s are very hands-on with their managers and are there to provide guidance and praise. Especially during quarterly branch manager meetings our president points out success stories and managers that are exceeding expectations to grow their branches. We have many managers that performed extremely well and advanced quickly within 6-12 months of being a trainee. It is difficult for any new manager to be completely ready for a leadership role of their very own location. However, we are confident in their abilities and our training process. We have recently extended the trainee time period to be between 12 and 15 months, but we still strongly believe in flexibility if a specific trainee is exceeding expectations. Sixt is also a “work hard, play hard” environment. As long as you are performing we encourage a little fun! To address the bonus concern, we are a growing organization. In order to continue to profit we have to increase our goals each year. We do not want to stay stagnant. The goals become larger each year in order to make money for the organization. This is the reason for our bonus structure change. The time that we roll out a new structure each year unfortunately may coincide with a new quarter. This is not meant to negatively affect your bonus instead it is a necessity to advance forward annually. Looking at our company as a whole we have had great retention with our managers many of whom are Senior Managers, Area Managers, or Regional. Additionally, we are very confident in our current HR team. They are extremely strong and equipped to support and grow our company. We provide all of the tools necessary for a branch and the manager to be successful. If a manager has been given every opportunity to perform and fails, we don’t feel that it is beneficial continue. Top performing managers are typically moved to larger locations with high revenues simply because they are an asset to our operations team! It is every employee’s decision whether they enjoy the fast paced and hands on environment that operations provides or moving into a demanding supporting role at HQ. We have had many transitions across the company in different directions deepening on the employee’s preference and strengths. Finally, Sixt is a fun, sexy, and conservative environment! We love the diversity of our team in all facets of the business from operations to HQ. If you have any concerns regarding your pay rate, etc. we would like you to call Gaddy Fernandez, our VP of HR at 954-874-1793.
1.0
Mar 4, 2017

German Take over

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you want to work for company who has backwards thinking. Underappericative of their American counter parts. Takes over you life for minimum pay.this is the company for you. This company seems on the service you be fresh and hip which on the sur face it is but deep down its twisted and mismanaged and backwards. The Germans who run the show have no clue how the American market works or how to treat or interact with their American counterparts or clientele. You will be passed up on all and every promotion you have inquired about . There is no stability even if their head quarters it's revolving door . No communication. You find things out after they have been implemented.

Cons

They hire people fresh out of college with no work or life experience . They hire good people as they are great at selling this job but they lose every last one of them do to professional and micromanagement as well underappericative actions.

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Sixt Response
9y
Thank you for providing us with Feedback. We are discouraged and concerned in regards to your review. Yes, the US market is much different from our European counterparts. However, Sixt US has built a talented team at the branch and headquarter levels to foster creativity that will help us increase profitability and continue to succeed in this new market. We promote open communication as well as advancement based off of performance. With that said, we realize that we have much growing to do and there are always areas to improve. We would encourage you to reach out to Gaddy Fernandez at 954-874-1793. We will further investigate your concerns and propose a solution.
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