Starbucks reviews

3.5

57% would recommend to a friend

(85,524 total reviews)
avatar

Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Gastronomie industry (3.7 stars).

Reviews by job title

86K reviews
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company culture most of the time

Cons

Sometimes can be understaffed which is a bummer

avatar
Starbucks Response
1d
We appreciate you taking the time to leave your review. One of the benefits of being a partner is having a team that you can connect with and tap into. We encourage our partners to reach out to their managers for support; however, if they do not feel like they're receiving support from their managers, we ask that they connect with the Partner Contact Center so we can better understand their experience and find the appropriate next steps to support them.
4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Company benefits, growth opportunities, supportive team and management

Cons

No employee association, minimal increase in compensation

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Starbucks Response
2d
Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
2.0
Jul 2, 2026

Not enough pay or benefits, often poorly managed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunities to learn about coffee and train in preparing quality drinks

Cons

Pay, benefits, lack of sufficient hours for basic training and new product roll-outs, focus on speed over quality

Viewing 10 - 12 of 85,524 Reviews

Glassdoor has 91,246 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.