Starbucks reviews

3.5

57% would recommend to a friend

(85,526 total reviews)
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Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Gastronomie industry (3.7 stars).

Reviews by job title

86K reviews
1.0
Jul 2, 2026

Horrible toxic company

Recommend
CEO approval
Business Outlook

Pros

+I met like 3 cool people and had a lot of laughs w/ them +It got me a better job at a local cafe

Cons

-Horribly mismanaged -Upper management treats you like a workhorse and pays you in peanuts -No work life balance -No guarantee of full time hours, ever, you have to fight for it -Bitchy coworkers

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, opportunities to grow.

Cons

Low pay for work required, constantly changing expectations.

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Starbucks Response
2d
Thank you for taking the time to provide your feedback. We will share this with our teams to ensure we continue to grow. Starbucks pay ranges are assessed on an annual basis to ensure they are tied to the appropriate benchmarks, accurately reflect geography, and remain market competitive. If you are currently a Starbucks partner, we would also encourage you to share this feedback with your PRO business partner so we can have further dialogue in this space.
Viewing 16 - 18 of 85,526 Reviews

Glassdoor has 91,248 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.