TELUS Digital reviews

3.4

60% would recommend to a friend

(5,516 total reviews)

Jason Macdonnell

56% approve of CEO

45% positive business outlook

TELUS Digital has an employee rating of 3.4 out of 5 stars, based on 5,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS Digital employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Oct 28, 2020

Cons out weigh the Pros

Recommend
CEO approval
Business Outlook

Pros

Very diverse culture where everyone is respected for there differences. There are a lot of amazing people that work here. The give back to the community is amazing. They training programs for leadership are great and they continue with the leadership training as you grow.

Cons

There is a lot of favoritism that goes on. People get promoted based off of this putting people in leadership roles that shouldn't be there. A lot of leadership does not perform their basic job function and the workload gets put on the few that do with no repercussions for those that don't. If you cause any waves by reporting issues of harassment and mismanagement, there is retaliation with no protection from HR. When you are in leadership, the mentality is you are salary and you work 24/7. It doesn't matter what hours you are scheduled to work, you are expected to respond to everything immediately, even if you work nights and sleep in the day. You are also expected to work on multiple projects in addition to your primary responsibilities with no consideration for work life balance. Taking PTO is almost impossible when you are in leadership.

1.0
Oct 25, 2020

Don’t do it

Recommend
CEO approval
Business Outlook

Pros

Money. Temporary work from home due to COVID-19.

Cons

Training is terrible- doesn’t prepare you for anything. They did not provide a script or allow us to listen to recorded calls. Just had to make it up as we went. Extremely strict on timing. If you begin at 9am you better be ready to take calls at 8.59 because if you are even 30 secs late, you are penalised. You receive only 30 mins break which is more like 25 due to needing to sign in early to not even be 10 secs late.

3.0
Sep 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Being part of TELUS, job safety upto an extent

Cons

India - They will deduct your leaves and pay if you forget to log your hours in intranet due to any reason within a set period even if your Manager and you can prove your presence and have evidence of work for those days. India team is ruining TELUS brand name in India.

Viewing 94 - 96 of 5,516 Reviews

Glassdoor has 7,721 TELUS Digital reviews submitted anonymously by TELUS Digital employees. Read employee reviews and ratings on Glassdoor to decide if TELUS Digital is right for you.