BIGGEST CON: - I was laid off without given proper notice, or any reasoning, and I came to find out when filing for unemployment, that the company DOES NOT report employee wages to unemployment, which is a major felony, considering the company has over 10,000 employees. I had to show up in court to dispute it, and during the hearing, both the representative from unemployment and the judge found out for the first time that the company had not reported wages for a single employee in the last two years! - Effectively zero contact with anyone else in the company - Need to go through your own "support" in order to speak to a superior - Support sometimes takes a week or more to respond - You are graded and marked down for how accurately you can follow guidelines - You are forced to compete with others of same position on how high your grade is - Some of the tasks you are assigned are actually bait tasks, which will be used to evaluate your accuracy. These bait tasks are sometimes planted, and sometimes chosen at random. The random ones are tricky, because half of the time, the superior who makes the answer key will be wrong. (I once had an instance where, in an assessment task, someone was searching for something highly specific to a videogame that I have played since I was a kid. The answer key was dead wrong and I got marked as incorrect, so I sent a message to support to inform them of this, and the superior who responded proceeded to argue with me, and even threatened to punish me, despite the fact that they were obviously clueless.) - Work is so easy that it becomes mind-numbing and unfulfilling after a couple of months - Minimal sick leave - Treated like you are a complete idiot, incapable of an original thought