TELUS Digital reviews

3.4

59% would recommend to a friend

(5,522 total reviews)

Jason Macdonnell

55% approve of CEO

45% positive business outlook

TELUS Digital has an employee rating of 3.4 out of 5 stars, based on 5,522 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS Digital employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
May 18, 2023

It's... Ok

Recommend
CEO approval
Business Outlook

Pros

Choose your own hours. Bonuses available.

Cons

The training isn't great. You read a huge document for your guidelines, which have a fair amount of ambiguity. The examples used are often not relevant to the pages that you actually rate. The guidelines seemed to be applied inconsistently and the sores for accuracy were subjective based on the what higher up employees thought was the correct answer.

2.0
May 5, 2023
Recommend
CEO approval
Business Outlook

Pros

The ability to work from home was nice while it lasted. My productivity and performance was stellar and I felt like I had a positive work life balance. PTO is easy to request. Weekly coachings to improve performance. Mental health resources are the best part of the job.

Cons

Being transitioned to work from site even when performance is higher from home. Management is in CONSTANT Flux. Nobody is ever on the same page. They micromanage like nobody's business. They will give out performance hints like candy. PTO is incredibly slow to build. When management falls short they will rely on their team members to pick up the slack for them. Pay increases come at a whopping $0.25 and do not increase from that. You cannot fail to be productive for even a few minutes, they watch everything you do. If there's no work to do, you better find some before you end up with another performance hint. If your team does poorly, everyone will suffer the consequences. If you have a year of good performance, and you miss the mark for maybe a few days, expect to pay for that. You will be treated like you're incompetent and likely be given a hint depending on the metric. You will also be punished and go unpaid if you encounter network issues. Paycheck problems are a frequent occurrence. It's a pain getting them corrected and most often results in delays getting your check. Expect that paycheck issues will come with the territory. OT is not offered on any consistent basis. The job itself can be very tedious and detrimental to your mental health so consider that before applying. There's opportunities to move up because the managers are constantly quitting. Having 4 managers over 2 months or no manager at all can happen. The pay is not worth the job you're asked to do.

Viewing 139 - 141 of 5,522 Reviews

Glassdoor has 7,728 TELUS Digital reviews submitted anonymously by TELUS Digital employees. Read employee reviews and ratings on Glassdoor to decide if TELUS Digital is right for you.