TK Elevator reviews

One big downside is what another user has already mentioned, and I can confirm it: Heavy administration (meaning a lot of paperwork), There's a lack of leadership and discipline that leads to unsatisfying services to customer. Some employees are more equal than others, i.e. lack of clear rules as to goals, budgets, bonus plans, remuneration. Mistakes are not discussed but rather hidden. Team spirit almost inexisting although it is crucial in a business where sales and field mechanics depend on each other . The company builds its success on buying smaller local service providers rather than growing naturally by earning customers trust.

Poor management, no communication, complete lack of training. "Training" consists of going out in the field for 3 months working with the mechanics. Basically you are a helper for this amount of time, and though I do place value on being out there with these guys, there are many aspects of the business that I was required to learn on my own. Ungodly amounts of paperwork. Service manager had to approve hours and material on every repair order (before delivered to customer) so had to rely on whatever was convenient for him. These could have only been a challenge at my branch, but all of this was enough for me to leave.