Is TP a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 926 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at TP .

Does TP pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 926 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at TP.

How happy are Customer Service Associate professionals working at TP?

82% of Customer Service Associate employees at TP would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Customer Service Associate professionals have also rated TP with a 4.1 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.3 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1995 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1793 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1771 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1473 reviews)); "Good environment is good." ((in 1263 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3808 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2469 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1505 reviews)); "Bad managment and supervisor." ((in 496 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews))

TP Customer Service Associate reviews

4.3

82% would recommend to a friend

(926 total reviews)

Jorge Amar

100% approve of CEO

83% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Customer Service employees have rated TP with 4.3 out of 5 stars, based on 926 company reviews on Glassdoor. This indicates that most Associate Customer Service professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Associate Customer Service professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

926 reviews

1.0

Jan 23, 2026

Tp not a good fit for permanent job seeker

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

No Pros except freshers get salary upto 30 k per month

Cons

The upper pro is con for we experienced candidate they don't raise hike of experienced candidate it's same like freshers

TP Response

3mo

Thank you for your review. Employee voices play a crucial role in improving our culture, and growth opportunities. We invite you to connect with BHR.

2.0

Jan 23, 2026

Work culture is not good.

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good salary, remote job, 5day working

Cons

Micromanagement, rotational shift, worst work culture

TP Response

3mo

Thank you for sharing your experience. We’re working on enhancing development opportunities and ensuring employees receive the support they need. BHR is available to assist anytime.

4.0

Jan 15, 2026

Good training experience so far

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Friendly trainers and staff, supportive environment, clear training flow, organized onboarding, and helpful teammates.

Cons

Training pace can be fast, and there is a lot to learn at once.

Viewing 31 - 33 of 926 Reviews

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TP Customer Service Associate reviews

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Reviews by job title

Tp not a good fit for permanent job seeker

Work culture is not good.

Good training experience so far

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