Is TP a good company to work for as a Operations Manager?

Operations Manager professionals working at TP have rated their employer with 4.6 out of 5 stars in 200 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Manager Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at TP .

Does TP pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 200 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Operations Manager salaries at TP.

How happy are Operations Manager professionals working at TP?

95% of Operations Manager employees at TP would recommend their employer to a friend. This rating has increased by 9% in the past 12 months. Operations Manager professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.5 rating for culture and values and 4.6 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

TP Operations Manager reviews

4.6

95% would recommend to a friend

(200 total reviews)

Jorge Amar

100% approve of CEO

93% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Operations Manager employees have rated TP with 4.6 out of 5 stars, based on 200 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an excellent working experience there. TP is rated 24% above average by Operations Manager professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

200 reviews

5.0

Jul 2, 2024

Teleperformance Malaysia is APAC multi-lingual hub

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Diverse and Inclusive Work Environment: Teleperformance Malaysia is known for its diverse workforce, creating an inclusive atmosphere where employees from different backgrounds feel welcome and valued. Comprehensive Training Programs: New hires and current employees benefit from thorough training programs that equip them with the necessary skills and knowledge to excel in their roles. Career Growth Opportunities: The company offers numerous opportunities for career advancement and professional development, encouraging employees to grow within the organization. Employee Engagement Initiatives: Teleperformance Malaysia regularly organizes events and activities that foster team spirit and employee engagement, creating a positive work culture. Competitive Compensation and Benefits: The company provides competitive salaries and benefits packages, including health insurance, performance bonuses, and employee discounts. Supportive Management: Many employees appreciate the approachable and supportive nature of the management team, which is committed to helping employees succeed.

Cons

Long Hours: For now, im observing some positions or role may require long working hours, including overtime, which can be demanding for employees. But this can be improved by higher leadership team.

TP Response

1y

Thank you for your candid review and honest feedback. If you have any further comments or concerns, you can always reach out to us at http://bit.ly/TPHR-newform on our website. All the best and have a nice day.

5.0

Jun 27, 2024

Great place to work

Manager operations

Recommend

CEO approval

Business Outlook

Pros

Flexibility Growth Career Path Fun Motivational

Cons

No bad comments after 19 Years

5.0

Jun 24, 2024

Good company.

Operation manager

Recommend

CEO approval

Business Outlook

Pros

Work culture and management and also fun activities to reduce stress frm work.

Cons

organisation can provide travel allowances

TP Response

1y

Thank you for your review and have a great day!

Viewing 94 - 96 of 200 Reviews

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Teleperformance Malaysia is APAC multi-lingual hub

Great place to work

Good company.

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