TUI Group reviews

3.7

70% would recommend to a friend

(1,990 total reviews)
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Sebastian Ebel

69% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Feb 17, 2026

Tui Bene

Recommend
CEO approval
Business Outlook

Pros

None anymore. Go on holidays rather than working for this company nowadays

Cons

Since becoming part of TUI Group, the company culture has changed noticeably. There appears to be less emphasis on staff empowerment and mutual respect than before, with a stronger focus on numbers and turnover. Additionally, a significant number of employees have left the company or had their positions discontinued, which has further impacted morale and the overall working environment.

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TUI Group Response
3mo
Thank you for taking the time to share your experience with us, we appreciate your feedback regarding our company culture and staff morale. While growth and performance are important to ensure long-term sustainability, we firmly believe that success is built by our people. Maintaining a culture of empowerment, respect, and collaboration remains a priority for us. We are sorry this was not your experience. We value your input, as it helps us identify areas where we can improve the employee experience. TUI Employer Brand Social Media Team
4.0
Feb 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong focus on inclusion: The company prioritizes a diverse and inclusive culture. Active Employee Networks: Numerous Employee Network Groups (ENGs) support personal interests, beliefs, and overall wellbeing. Transparent Career Growth: Clear roadmaps and defined paths for professional advancement. Holistic Benefits: A comprehensive rewards package designed to support employees' individual needs from a well-rounded perspective.

Cons

Internal communication between business areas needs significant improvement. Additionally, the reward structure is opaque and inconsistently applied, making professional development feel more like a matter of personal rapport with a manager than a standard company process. Since the post-COVID transition, roles that were condensed have not been restored, leading to a 'double-down' effect where employees are facing increased expectations with fewer resources and higher pressure.

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TUI Group Response
3mo
Thank you for taking the time to share such a thoughtful and detailed review, and for your continued contribution over more than 10 years with TUI. We’re really pleased to hear that you value our focus on inclusion, our Employee Network Groups, and the clarity around career pathways and holistic benefits. Creating an inclusive environment where colleagues can grow and feel supported is something we are deeply committed to, so it’s encouraging to see this recognised. We also appreciate your candid feedback around internal communication, reward transparency and post-COVID workload pressures. We continue to review how we communicate across business areas, how reward frameworks are applied, and how we support teams as the business evolves. Thank you again for your openness and for the experience and dedication you bring to TUI. Feedback like yours is invaluable in helping us continue to develop as an organisation. Best wishes from the TUI Employer Brand Social Media Team
4.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Holiday Benefits, Good UK leadership, Private Healthcare

Cons

Very very complicated business to work in and takes awhile to get your head around all the operations and functions.

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TUI Group Response
3mo
Thank you for taking the time to share your feedback and for your contribution to TUI. It’s great to hear that you valued our holiday benefits, UK leadership and private healthcare offering. We’re proud of the benefits and support we provide, and it’s encouraging to know these made a positive impact on your experience. We also recognise your comment about the complexity of our business. We know that understanding how everything connects takes time, and we continue to focus on improving clarity, collaboration and onboarding support to help colleagues build that understanding more quickly. Thank you again for your contribution during your time with us, and we wish you every success in your future career. Best wishes from the TUI Employer Brand Social Media Team
Viewing 28 - 30 of 1,990 Reviews

Glassdoor has 3,025 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.