Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

70% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (156) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 110 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 108 reviews)); "Good benefits and stability of a very large company" ((in 87 reviews)); "Team itself is great." ((in 75 reviews)); "Great culture and hands on mentality" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 133 reviews)); "Low pay and unhappy overall" ((in 103 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 101 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 74 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 36 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What TUI Group locations have received the highest employee ratings?

Frankfurt am Main , Hannover , Hamburg

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TUI Group

TUI Group reviews

3.7

70% would recommend to a friend

(1,990 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Feb 5, 2026

Awful

Customer services

Recommend

CEO approval

Business Outlook

Pros

Absolutely non at all utter rubbish

Cons

They go on about mental health and when your ill because of the job they dont care at all. Its a if your face fits kinds of a job. They dont like you been quiet where you come to work do your job and go home. They want to know your private life and when yoy remain quiet about it they dont like it

TUI Group Response

3mo

Thank you for sharing your experience. We’re truly sorry to hear that your time with us was so frustrating and that you felt unsupported, particularly regarding wellbeing and management. We understand how difficult it can be when expectations and experiences don’t align, and we take feedback like this very seriously. We are committed to listening, learning, and making meaningful improvements to ensure all colleagues feel valued, supported, and respected in their roles. TUI Employer Brand Social Media Team

4.0

Feb 3, 2026

Great company

Travel consultant

Recommend

CEO approval

Business Outlook

Pros

Helped me grow and learn. Great incentives Supportive staff

Cons

No room to move higher

TUI Group Response

3mo

Thank you for sharing your feedback. We’re glad to hear you enjoyed the incentives, support from your colleagues, and the opportunities to grow and learn. We also appreciate your note on career progression and continue to explore ways to create development opportunities for all roles. TUI Employer Brand Social Media Team

5.0

Feb 3, 2026

Good co

Project manager

Recommend

CEO approval

Business Outlook

Pros

Really enjoyed working at tui

Cons

Slow salary increase in some roles

TUI Group Response

3mo

Thank you for your feedback. We’re really pleased to hear you enjoyed your time at TUI. We appreciate your comment on salary progression and will continue reviewing how we support growth and development across our roles. TUI Employer Brand Social Media Team

Viewing 31 - 33 of 1,990 Reviews

Jobs at TUI Group

(Junior) Quality Manager (all gender)

Hamburg

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Logistics & Facility Office Manager (all gender)

Berlin

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Kinderbetreuung (w/m/d) | Kids oder Baby Club | Arbeiten im Ausland

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Hotel Operations Administrator (all gender)

Hamburg

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Karrieretag an Bord 2026

Hamburg

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