TUI Group reviews

3.7

72% would recommend to a friend

(1,994 total reviews)
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Sebastian Ebel

69% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jan 13, 2026

Assisted Travel

Recommend
CEO approval
Business Outlook

Pros

Lovely company to work for .Wish I had joined here instead off BT. They treat there staff very well . My Team Leader was a really good TM and worked together really well .

Cons

If you want you can move to any department when advertised within the company . I loved Assisted Travel and looking after my customers. Had a lot off good feed back from the public who I assisted many times on there travels , lovely to hear them recognise me again on the call.

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TUI Group Response
5mo
Thank you for taking the time to share such a thoughtful review of your time with TUI. We’re really pleased to hear that you felt supported during your time with us and that you enjoyed working in Assisted Travel. It’s great to read your positive comments about your Team Leader and the strong teamwork within your team. We’re sorry to hear about the personal challenges you were facing during that time and the impact this had on your experience. We recognise that colleagues may be navigating difficult and emotional circumstances outside of work, and your feedback highlights how important it is that we continue to approach such situations with sensitivity and care. Thank you again for your contribution during your time with us and for sharing feedback that helps us learn and improve. Best wishes from the TUI Employer Brand Social Media Team
5.0
Jan 12, 2026

Tui

Recommend
CEO approval
Business Outlook

Pros

Excellent benifits. Interest in wellbeing

Cons

No cons I can think of

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TUI Group Response
5mo
Thank you for taking the time to share your feedback and for recommending TUI. We’re pleased to hear that you value our benefits and our focus on colleague wellbeing. Creating a supportive environment where wellbeing is prioritised is very important to us, and it’s encouraging to know this is being felt in your role. Thank you again for sharing your experience and for your continued contribution to TUI. Best wishes from the TUI Employer Brand Social Media Team
2.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

For me there aren’t many not even the benefits are that great

Cons

Just another number. Company don’t care about staff

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TUI Group Response
5mo
Thank you for taking the time to share your feedback and for being open about your experience with us. We’re sorry to hear that you feel undervalued and that your experience has left you with the impression of being “just another number.” This is certainly not how we want any of our colleagues to feel, and we take concerns like this very seriously. At TUI, we are committed to creating a supportive and people-centred workplace where colleagues feel recognised, listened to, and cared for. We understand how important feeling valued is to engagement and wellbeing, and your feedback highlights an area where we need to do better. We encourage you to raise these concerns directly with your manager or your HR partner so they can better understand your experience and explore how support, recognition, or development conversations can be improved. We truly appreciate you taking the time to share your perspective. Your feedback helps us identify areas where we need to improve, and we are committed to continuing to work on creating a more positive and supportive experience for all our colleagues. Best wishes from the TUI Employer Brand Social Media Team
Viewing 361 - 363 of 1,994 Reviews

Glassdoor has 3,030 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.