Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 113 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 100 reviews)); "Good benefits and stability of a very large company" ((in 95 reviews)); "Team itself is great." ((in 76 reviews)); "Great culture and work ethic" ((in 64 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 141 reviews)); "Low pay and unhappy overall" ((in 104 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 103 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 82 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 35 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

72% would recommend to a friend

(1,994 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,994 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Jan 9, 2026

Good Company

Accountant

Recommend

CEO approval

Business Outlook

Pros

Staff are overall treated well

Cons

Return to office policy and current changes can affect the atmosphere in the office

TUI Group Response

5mo

Thank you for your feedback. We're pleased to hear that overall you feel staff are treated well at TUI. We're sorry to hear the return-to-office policies have impacted workplace atmosphere. We're working to support our teams through these transitions and value your input. TUI Employer Brand Social Media Team

5.0

Jan 6, 2026

Call centre role

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Holiday discount allowance Friendly team

Cons

A lot of weekend work

TUI Group Response

5mo

Thank you for your feedback. We're pleased you've enjoyed the holiday discount and working with a friendly team. We understand weekend work can be challenging. We appreciate your commitment and recognise the demands of our industry. TUI Employer Brand Social Media Team

5.0

Jan 5, 2026

Wonderful company to work for

Cabin crew member

Recommend

CEO approval

Business Outlook

Pros

Lots of flexability Lovely people Care within the company

Cons

Unsociable Hours Delays Missing events i.e birthdays

TUI Group Response

5mo

Thank you for your feedback. We're glad you've experienced flexibility, worked with lovely people, and felt cared for within the company. We understand the challenges of unsociable hours. We appreciate your dedication and the sacrifices that come with working in our industry. TUI Employer Brand Social Media Team

Viewing 364 - 366 of 1,994 Reviews

Jobs at TUI Group

Intern (all gender) Destinations

Hamburg

View job

Manager Brand international ROBINSON (m/f/d)

Hannover

View job

Karrieretag an Bord 2026

Hamburg

View job

Logistics & Facility Office Manager (all gender)

Berlin

View job

1st Officer Hapag Lloyd Cruises (all gender)

Saarbrücken

View job

TUI Group

TUI Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good Company

Call centre role

Wonderful company to work for

Jobs at TUI Group

TUI Group reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

TUI Group reviews FAQs

Jobs at TUI Group