Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 114 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 106 reviews)); "Good Benefits and can have a good team" ((in 94 reviews)); "Team itself is great." ((in 68 reviews)); "Great culture and work ethic" ((in 67 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and some unrealistic targets" ((in 130 reviews)); "Low pay and unhappy overall" ((in 109 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 99 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 83 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 35 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

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TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,990 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Sep 18, 2017

Friendocricy (this is for TUI Travel PLC in Luton but I cannot select it)

It manager

Recommend

CEO approval

Business Outlook

Pros

Some good travel perks but these work best if you are *obsessed* with overseas holidays.

Cons

Absolutely no chance of IT progression within IT unless you're a close personal friend of the directorate - in which case you do not need to worry about skills, you're hired!

1.0

Aug 8, 2017

Sovereign telephone sales advisor

Sovereign holidays telesales

Recommend

CEO approval

Business Outlook

Pros

All expenses paid work trips to the Canary Islands Ground floor canteen Paid monthly Interesting, engaging staff Experienced staff Initial training off phones

Cons

Big Brother style start on the telephones. You need to speak with a Southern Counties accent or you're just not really welcome. Earning potential limited : senior staff control the type of calls you get. If you are sent more admin type calls your sales earnings and your team ranking decreases. After an initial 6 months you show excellent development , even come top in team rankings, yet that's still not good enough. I still didn't speak in a southern counties accent. Initial training very superficial Staff constantly work in survival mode to achieve 20 or so different targets. If you don't deliver what leaders want, you would be forced out and shown no mercy. Cancel your pre-booked holiday to suit business needs if you're a new member of staff. You need to quickly join a clique as soon as you arrive, or you'll be vulnerable to team leader bullies.

3.0

Feb 23, 2017

Different Business Areas feel like a Different Company

Sales & distribution

Recommend

CEO approval

Business Outlook

Pros

Fun and very large company, educational visits, meet loads of new people and make friends, expand your knowledge

Cons

Unrealistic targets, sign to everything so you are the first person to blame should anything go wrong, poor management, management praised for the team doing well instead of praise for the team

Viewing 79 - 81 of 1,990 Reviews

Jobs at TUI Group

(Junior) Quality Manager (all gender)

Hamburg

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Logistics & Facility Office Manager (all gender)

Berlin

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Hotel Operations Administrator (all gender)

Hamburg

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Accountant (all gender) - Ship Related Accounting

Hamburg

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(Junior) Manager Cruises Club(all gender)

Hamburg

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