Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 114 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 106 reviews)); "Good Benefits and can have a good team" ((in 94 reviews)); "Team itself is great." ((in 68 reviews)); "Great culture and work ethic" ((in 67 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and some unrealistic targets" ((in 130 reviews)); "Low pay and unhappy overall" ((in 109 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 99 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 83 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 35 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

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TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,990 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Nov 7, 2018

Mixed bag generally to strict

Advisor

Recommend

CEO approval

Business Outlook

Pros

Nice customers and great products

Cons

Too high pressure and target oriented. The actual holiday seems less important than all the extras we are expected to sell

TUI Group Response

Thank you for taking the time to provide us with your feedback.

1.0

Jul 13, 2018

Overworked, under paid and unappreciated

Travel advisor

Recommend

CEO approval

Business Outlook

Pros

Nice uniform opportunity to travel for free chance to earn extra money from commission (but only if your shop is performing which doesn’t happen often!!!)

Cons

In accommodating staff when you are a new starter expected to do a lot more than you are paid to do Often used as a general dog’s body if older staff do not like you work place bullying low pay CONSTANT papertrails stupid, outdated systems rude customers - company values making money over their people very poor understanding of mental health and the issues it causes whilst working stupidly strict on sick days (could be legitimately dying and they’d expect you to come in) you will never ever be seen as good enough and they will critique and pick apart every single thing you do

2.0

Oct 12, 2017

Bureaucracy taken to it's limit

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people, interesting challenges, lots of data to work with

Cons

Everything is a huge effort, impossible to get anything done without approval for 15 people, architectural review board is a joke and is stuck in the 90's, lost two very high skilled employees because there was no room for career growth or additional compensation, management is very poor and disoriented, unable to drive change from the top.

Viewing 76 - 78 of 1,990 Reviews

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