TUI Group reviews

3.7

71% would recommend to a friend

(1,990 total reviews)
avatar

Sebastian Ebel

69% approve of CEO

50% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Nov 4, 2025

CSA

Recommend
CEO approval
Business Outlook

Pros

Decent pay Great career progression

Cons

low staff morale difficulty receiving help

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TUI Group Response
7mo
Thank you for taking the time to share your feedback and for your continued commitment over the past few years as part of our Swansea team. We’re really pleased to hear that you value the pay and career progression opportunities at TUI. It’s great to know that you’ve found development and growth during your time with us. We also acknowledge your concerns about staff morale and support. We take this feedback seriously, as creating an environment where everyone feels supported and motivated is very important to us. Your input helps us identify where we can continue to improve, and we encourage you to share any specific concerns with your line manager or HR partner so we can address them directly. Best wishes from the TUI Employer Brand Social Media Team
3.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Very enjoyable working environment here

Cons

Could lack in autonomy at points

5.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of fun if you enjoy travelling and late hours

Cons

Customers and work expectations. But all great

Viewing 82 - 84 of 1,990 Reviews

Glassdoor has 3,025 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.