TUI Group reviews

3.7

70% would recommend to a friend

(1,989 total reviews)
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Sebastian Ebel

69% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
3.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

good airline to start with

Cons

work hard in summer to max hours

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TUI Group Response
2w
Thank you for taking the time to share your feedback about your experience at TUI. We are pleased to hear that you see TUI as a good place to start and build an aviation career. Supporting colleagues in their development and providing valuable experience within the industry is something we are proud of. We also appreciate your honest feedback regarding the workload during the busy summer season. We understand that peak periods can be demanding, and we recognise the importance of maintaining a healthy work-life balance and supporting colleague wellbeing. Your feedback is valuable and helps us continue reviewing how we support our teams during operationally busy periods. Thank you again for sharing your insights and for your contribution to TUI. Best wishes from the TUI Employer Brand Social Media Team
3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Customers are wonderful and very supportive

Cons

Staff members are stuck in their ways

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TUI Group Response
2w
Thank you for taking the time to share your feedback about your experience at TUI. We are pleased to hear that you enjoyed working with our customers and found them supportive. Delivering great experiences for our customers is at the heart of what we do, so it is encouraging to hear this reflected in your role. We also appreciate your honest feedback regarding team dynamics and ways of working. As an organisation, we are continuously working to evolve, improve collaboration, and encourage openness to new ideas and approaches across all areas of the business. Your feedback helps us identify where we can continue improving the colleague experience. Thank you again for sharing your insights and for your contribution during your time with TUI. Best wishes from the TUI Employer Brand Social Media Team
4.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good working environment and good benefits

Cons

Poor management in certain areas

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TUI Group Response
2w
Thank you for taking the time to share your feedback about your experience at TUI. We are pleased to hear that you enjoyed the working environment and benefits during your time with us. Creating a positive workplace and offering valuable benefits for our colleagues are both very important to us, so your feedback is encouraging. We also appreciate your honest comments regarding management in certain areas. We believe in the importance of clear leadership and supportive management practices, and we are continuously working to improve in these areas across the organisation. Your feedback helps us identify opportunities to grow and develop further. Thank you again for sharing your insights and for your contribution during your time with TUI. We wish you lots of success for the future. Best wishes from the TUI Employer Brand Social Media Team
Viewing 7 - 9 of 1,989 Reviews

Glassdoor has 3,023 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.