TUI Group reviews

3.7

70% would recommend to a friend

(1,988 total reviews)
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Sebastian Ebel

69% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
4.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work from home policy

Cons

Too many top-down decisions from senior stakeholders

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TUI Group Response
2w
Thank you for taking the time to share your feedback about your experience at TUI. We are pleased to hear that you value the flexibility we offer through our work from home approach. We understand how important flexibility and work-life balance are for our colleagues, and we are committed to supporting ways of working that help our teams thrive. We also appreciate your honest feedback regarding decision-making processes and leadership approaches. As a global organisation, we recognise the importance of balancing strategic direction with empowering teams and encouraging collaboration across all levels of the business. Your insights are valuable and help us continue improving how we work together and communicate across the organisation. We encourage you to continue sharing your feedback through channels such as the TUIgether employee engagement survey, LiveChats with senior leaders, or directly with your HR department. Thank you again for sharing your thoughts and for your continued contribution to TUI. Best wishes from the TUI Employer Brand Social Media Team
5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

solid job, nice team, great ro be able to ski

Cons

No extra reward package eg bonus, staff share scheme, discounts

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TUI Group Response
1mo
Thank you for taking the time to share your experience with us and for being part of TUI. It’s great to hear that you enjoyed working with your team and valued the opportunity to ski, creating memorable experiences like these is something many of our colleagues appreciate. We also take note of your comments regarding additional rewards such as bonuses, share schemes, and discounts. Feedback like this is important, and we continue to review how we can enhance our overall offering to employees. We appreciate your insights and thank you again for your contributions to TUI! Kind regards, The TUI Employer Brand Social Media Team
5.0
Apr 22, 2026

Opportunity to Grow

Recommend
CEO approval
Business Outlook

Pros

Great company values. Interest for workers wellbeing. Perfect environment to step out of your comfort zone.

Cons

Normally after the season the callback period can be very long.

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TUI Group Response
1mo
Thank you for sharing your thoughtful feedback and for being part of TUI. We’re really pleased to hear that our company values, focus on wellbeing, and supportive environment helped you step outside your comfort zone. This is exactly the kind of experience we aim to create for our colleagues. We also appreciate your comments regarding the length of the callback period after the season, as well as your suggestion for quicker follow-up with returning employees. We understand how important timely communication is and are continuously working to improve in this area. Thank you again for your valuable input and contribution. Best regards, The TUI Employer Brand Social Media Team
Viewing 10 - 12 of 1,988 Reviews

Glassdoor has 3,022 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.