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      TUI Group

      Engaged Employer

      TUI Group reviews

      3.7

      71% would recommend to a friend

      (1,990 total reviews)
      avatar

      Sebastian Ebel

      69% approve of CEO

      50% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      3.3

      Senior management

      TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Oct 21, 2025

      TUI CABIN CREW

      Cabin crew
      Recommend
      CEO approval
      Business Outlook

      Pros

      - paid well - lots of days off - mix of long haul & short haul - lovely people to work with

      Cons

      - just a number - just seasonal work

      avatar
      TUI Group Response
      7mo
      Thank you for your feedback. We’re glad to hear you enjoyed the pay, work variety, and the people you worked with. We understand your concerns about feeling like just a number and the seasonal nature of the work. We’re continuously looking for ways to improve how we support and recognise our colleagues, as well as how we structure roles to provide more stability where possible. Your comments are appreciated and have been shared with the relevant teams. Best wishes from the TUI Employer Brand Social Media Team
      1.0
      Oct 21, 2025

      Activity Host

      Activity host
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only pros were the positive and kind guests at the hotel. You make their day by sharing your positive energy and including and inviting them to your activities.

      Cons

      The cons were the activity & fitness team at the hotel I worked at, Akra sorgun sensatori in Side. The team showed no respect whatsoever. I experienced bullying within the team, just days before my season was over! I went and complained about this to the ''manager'', but she was not taking me seriously. She, together with the unserious ''teamleader'', adviced me to just keep doing my job and speak kindly to the team members, even if they disrespect me and telling me inappropriate things. That team was absolutely a big joke and extremely unserious. Basic respect was lacking and Tui turns a blind eye to this.

      avatar
      TUI Group Response
      7mo
      Thank you for taking the time to share your experience. We’re truly sorry to hear about the challenges you faced during your time at Akra Sorgun Sensatori. At TUI, we expect all our teams to uphold a culture of respect, professionalism, and inclusion, and we take reports of inappropriate behaviour very seriously. We’re sorry to hear this wasn’t your experience, and we appreciate you bringing it to our attention. Your feedback has been shared with the relevant teams so we can review and address the concerns raised. Best wishes from the TUI Employer Brand Social Media Team
      1.0
      Oct 20, 2025

      Colleagues

      Activities host
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked for Akra sorgun in Side, Türkiye. The only pros was meeting positive guests and making them happy on their holiday.

      Cons

      The cons are many. But the TUI team (activity team) was absolutely a joke! That awful team was extremly direspectful and without morals, which caused an uneasy work environment. Swear word, bad language, bad behaviour, talking behind one anothers back was just some of the things that happened behind closed doors in Akra Sorgun Sensatori acitvity team. Also the schedule was a joke too! I had to work for 14 hours straight, 4 times a week! How is this acceptable?

      avatar
      TUI Group Response
      7mo
      Thank you for taking the time to share your experience. We’re truly sorry to hear that your time at Akra Sorgun didn’t meet expectations. At TUI, we take employee wellbeing and respect in the workplace very seriously, and we’re concerned to hear about the issues you’ve described. Your feedback has been shared with the relevant teams so that we can look into this further. We appreciate you highlighting both the positive guest interactions and the areas where we can do better — feedback like this helps us continue to improve the working environment for all our colleagues. Best wishes from the TUI Employer Brand Social Media Team
      Viewing 88 - 90 of 1,990 Reviews
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      ReviewsTUI Group reviews

      Glassdoor has 3,025 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.