TUI Group reviews

3.7

71% would recommend to a friend

(1,990 total reviews)
avatar

Sebastian Ebel

69% approve of CEO

50% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Oct 17, 2025

Long hours shift

Recommend
CEO approval
Business Outlook

Pros

The company's decision to close the base in Ireland

Cons

Brand reputation might not sustain when closing the base in Ireland

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TUI Group Response
7mo
Thank you for your feedback. We understand the importance of balancing work schedules with personal needs. However, due to the operational requirements of cabin crew duties, it isn’t always possible to offer the same level of flexibility across all shifts. We recognise that these situations can be challenging and remain committed to supporting our employees throughout the process . Best wishes from the TUI Employer Brand Social Media Team
1.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Educationals, concession, selling holidays, put the TUI smile on peoples face

Cons

Toxic senior management, face fits culture, workload is ridiculous, expectations too high.

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TUI Group Response
7mo
Thank you for sharing your feedback. We’re glad to hear you value the educational opportunities, travel concessions, and the rewarding experience of creating great holidays for our customers. We’re sorry to hear about your concerns regarding management culture and workload. Your feedback will be shared with the appropriate teams, as we remain focused on improving how we support our people and promote fair, inclusive, and effective leadership throughout the business. Thank you again for taking the time to share your experience. Best wishes from the TUI Employer Brand Social Media Team
4.0
Oct 14, 2025

Good travel perks

Recommend
CEO approval
Business Outlook

Pros

Good travel perks-staff travel, private pension, opportunity to buy company shares.

Cons

Large corporation, it can make you feel as a cog in the machine, often structural changes.

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TUI Group Response
7mo
Thank you for taking the time to share your feedback. We’re glad to hear you value the benefits TUI offer, we know these benefits are an important part of what makes working here rewarding.• We understand that working within a large and evolving organisation can present challenges. Please know we’re committed to improving communication and ensuring every employee feels valued and respected. We value your input, as it helps us identify areas where we can improve the employee experience. Best wishes from the TUI Employer Brand Social Media Team
Viewing 91 - 93 of 1,990 Reviews

Glassdoor has 3,025 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.