Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 107 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 98 reviews)); "Good benefits and stability of a very large company" ((in 90 reviews)); "Team itself is great." ((in 82 reviews)); "Great culture and hands on mentality" ((in 67 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and some unrealistic targets" ((in 140 reviews)); "Low pay and unhappy overall" ((in 105 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 100 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 78 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 35 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

72% would recommend to a friend

(1,994 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Jul 25, 2019

Fantastic environment to work and develop

H r regional manager

Recommend

CEO approval

Business Outlook

Pros

A really friendly , flexible work environment , dedicated staff, passionate about their work to ensure we provide superb products and services to customers. - --Working From Elsewhere - our flexible working initiative - is actively encouraged, as is TuiTimeOff where you can purchase more holiday. Innovative environment , we are a Digital Company , although dont shout about it - which we should as superb career opportunities for Digital and IT Professionals working on cutting edge technologies - delivering holiday products for tomorrow. Free Ice Cream when hot is quite a good pro as well :)

Cons

Historically there have been accusations that it takes a while to get things done , being such a large organisation , however since i have been here I have seen a real passion to drive real change.

TUI Group Response

6y

Thank you for taking the time to provide us with your feedback.

2.0

Jul 25, 2019

Focus on process instead of people

Resort manager

Recommend

CEO approval

Business Outlook

Pros

At first, they were very keen to develop you in the company Got to work in numerous places around Europe Great suppliers

Cons

It soon became clear the reason they wanted to develop you is because not many managers had been there very long, for obvious reasons. The focus was much too much on company processes and procedures, and not on the actual staff.

5.0

Jul 18, 2019

Great Company

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

Great commission scheme for short-haul flights

Cons

Can take a while to earn long-haul flights

TUI Group Response

6y

Thank you for taking the time to provide us with your feedback.

Viewing 1588 - 1590 of 1,994 Reviews

Jobs at TUI Group

Hotel Operations Administrator (all gender)

Hamburg

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Hamburg

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Ausbildung zum Tourismuskaufmann mit Schwerpunkt Reisevermittlung (m/w/d) in Mainz

(Junior) Customer Service Manager (Guest Feedback) (all gender) für die Marke Mein Schiff

Hamburg

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