Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 106 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 95 reviews)); "Good Benefits and can have a good team" ((in 85 reviews)); "Team itself is great." ((in 84 reviews)); "Great culture and work ethic" ((in 65 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 129 reviews)); "Low pay and unhappy overall" ((in 104 reviews)); "Awful company bad management awful treatment" ((in 100 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 77 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 36 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

72% would recommend to a friend

(1,994 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Jul 16, 2019

Great place to work

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

Great team work amongst the crew and Cabin Managers. Customers at the very heart of what we do. Crew are looked after too.

Cons

Rosta delivery date. Wastage of plastics and crew food!

TUI Group Response

6y

Thank you for taking the time to provide us with your feedback.

2.0

Jul 15, 2019

Good travel perks but lacks personal support

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great travel perks, late deals and holiday offers

Cons

Could be more supportive with personal development.

TUI Group Response

6y

Thank you for taking the time to provide us with your feedback.

3.0

Jul 12, 2019

Great company - but incredible lack of diversity.

Digital specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible working hours Discount on travels Laidback culture in some offices (Luton, Stockholm, Rijkwijs). Outdated culture in Headofficee (Germany)

Cons

Way behind on tech advancements Lack of diversity (everyone in higher positions are white and most are male, very outdated way of management). Office is in Luton and not in London like competiting companies (Expedia, Booking, Aibrnb etc.). Lower salaries than competing companies

TUI Group Response

6y

Thank you for taking the time to provide us with your feedback. Inclusion and diversity are very much at the forefront of our business strategy and will continue to be an area we focus on. We feel as a business it is important to challenge ourselves to ensure that diversity and inclusion are a natural part of what we do, embedded in our culture, and in our hiring and operational processes. We wish you every success in your future career.

Viewing 1591 - 1593 of 1,994 Reviews

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Hamburg

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TUI Group

TUI Group reviews

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Great place to work

Good travel perks but lacks personal support

Great company - but incredible lack of diversity.

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