TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)
avatar

Sebastian Ebel

69% approve of CEO

50% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Oct 2, 2016

Large, clunky company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The team is good (although that's more luck on who they've recruited), work/life balance is generally respected.

Cons

Lack of staff and poor systems result in poor customer service as issues cannot be dealt with as swiftly as they should be. This is results in high levels of stress for the staff which management tend to ignore.

5.0
Sep 30, 2016
Recommend
CEO approval
Business Outlook

Pros

The Long hours in Airports are inevitable due to the unexpected! That is what makes it exciting and challenging. It is very rewarding when people have a great Holiday experiences. Great team work within TUI DS, Great support from above Company always keep ALL staff levels up to date with Company achievements, News, etc.

Cons

Very hard for staff working in intense heat for hours. Long hour in Airport especially when faced with unexpected situations. Too many combined Transfers, service from the heart is disappearing!

5.0
Sep 20, 2016

The place to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Trusted Unique Inspiring great people

Cons

location for me is a challenge

Viewing 1840 - 1842 of 1,991 Reviews

Glassdoor has 3,027 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.