TUI Group reviews

3.7

70% would recommend to a friend

(1,990 total reviews)
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Sebastian Ebel

69% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
1.0
May 15, 2014

Creatively crushing

Recommend
CEO approval
Business Outlook

Pros

There seems to be some good recruitment where talented individuals are hired who bring knowledge, big ideas and are always a good laugh. Industry as a whole is interesting and there's a lot of potential to experiment with new ideas and technology.

Cons

Old school view of how a company should run. Minimal acceptance for anything new. Too many 'no' people. People always want something new and exciting yet seem terrified of doing anything different when it comes down to it. "Doing the same thing over and over yet expecting different results". Most ideas are trampled on. Always 'something' better on the horizon to appease concerns but concerns are never quite addressed. Little development, education or training. Minimal investment in staff. High turn-over of staff - Quickly lose those talented individuals. Politics get in the way of everything, you just can't get anything done without every level having their input (sometimes felt like people would say something for the sake of it). Blame culture. Little time given to do a good job before something else needs to be done yesterday. A very top heavy structure with little support for those towards the bottom. Seems to be lots of talk but no action. Resulting in another meeting. Quite often low moral. Ideas/Strategy seems to change as it comes down the chain of command which is confusing. Being told one thing my the most senior staff but direct management are relaying something different - occasionally the opposite?!

2.0
May 4, 2014

Mistreated

Recommend
CEO approval
Business Outlook

Pros

Best things about working for TUI was the people I worked with as we were all close because of the environment of the shop. I also got to go to Tenerife free which was a great experience.

Cons

Unfortunately I worked for TUI in a retail shop selling holidays and in the bureau de change, which was a stressful environment. This is to be expected when working in a store however, in the two years I worked for the company, the incentive dropped from 5% to 2.5% which meant that it was stressful work for hardly any reward. There seemed to be no room to progress and no opportunities to develop myself which meant that I sought alternative employment, found it and am much happier as a result of this. I enjoyed my time there, but definitely not a life job for me..

Viewing 1954 - 1956 of 1,990 Reviews

Glassdoor has 3,025 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.