Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 108 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 102 reviews)); "Good Benefits and can have a good team" ((in 94 reviews)); "Team itself is great." ((in 69 reviews)); "Great culture and work ethic" ((in 67 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 133 reviews)); "Low pay and unhappy overall" ((in 101 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 84 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 31 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

72% would recommend to a friend

(1,992 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Nov 22, 2016

Thomson Shop - Travel Advisor

Travel advisor

Recommend

CEO approval

Business Outlook

Pros

some great travel benefits, get to explore a lot of holidays with your customers and some discounts and opportunities to experience them.

Cons

9-5 style job, have to work weekends, customer complaints handling, a lot to remember, sales pressure.

2.0

Nov 6, 2016

Unexperienced management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Normal working hours Well connected by train

Cons

Too many meetings Too much bureaucracy Uneven task prioritization Poor management

5.0

Oct 31, 2016

Senior Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture, working for a customer orientated travel company makes for a highly enjoyable environment, with many others who share the same interests and passions

Cons

Salary is sometimes lower than industry rate, especially in digital roles. This reflects the lower margin economics of the travel industry. However, there are plenty of travel perks as part of your package which go a long way to mitigate this.

Viewing 277 - 279 of 1,992 Reviews

Jobs at TUI Group

Kinderbetreuung (w/m/d) | Kids oder Baby Club | Arbeiten im Ausland

Hannover

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Ausbildung zum Tourismuskaufmann mit Schwerpunkt Reisevermittlung (m/w/d) in Berlin

TUI MAGIC LIFE Special Act Acrobat/Aerialist (m/w/d)

(Junior) Customer Service Manager (Guest Feedback) (all gender) für die Marke Mein Schiff

Hamburg

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TUI Group

TUI Group reviews

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Reviews by job title

Thomson Shop - Travel Advisor

Unexperienced management

Senior Manager

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