UL Solutions reviews

3.5

55% would recommend to a friend

(1,943 total reviews)
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Jennifer Scanlon

57% approve of CEO

53% positive business outlook

UL Solutions has an employee rating of 3.5 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UL Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Nov 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Loved my fellow co-workers in Princeton. They worked very hard on weekends, holidays and during off-times with their families.

Cons

UL Corporate, IT division especially, is trying to downplay the US FDA requirements on Quality Systems. The SaaS Learning Management System organization in Princeton, NJ is deemed a quality system as is used by 100s of pharma and medical device companies for that reason. As part of the quality team, one of only 2 that had life science industry experience, were driven out of UL by the ill-informed , quality lacking bullies in UL Corporate. Notice all the good reviews of UL are from HQ in Northbrook. If you are not in Northbrook, IL and work for UL you will not be singing high praises for UL. Employees in Princeton are told to do more with less resources and without the backing of leadership team. Many managers with reports in Princeton are often traveling to India or China but do very little to get more business. That is a waste of time and money.

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UL Solutions Response
6y
UL is fully committed to the quality and compliance of their software solutions. All systems requiring compliance to industry regulations like 21 CFR Part 11 or EU Annex 11 are meticulously controlled for the quality and compliance of the design, development and quality assurance processes. The systems are routinely audited by third parties and clients with consistently outstanding results. We are extremely proud of our people, our processes and our technology and always encourage our clients to come audit us and see this for themselves… they always leave impressed!
2.0
Aug 13, 2019
Recommend
CEO approval
Business Outlook

Pros

There are some genuinely excellent people to work with. Aside from vacation, the benefits are pretty solid. If you are good at saying "no" or haven't established competency in your group's standard categories , you can achieve a reasonable work/life balance.

Cons

It's pretty clear to see upper management is looking to cash out by going public. Which translates to demanding from the top down to drive revenue, and profit margins above all else. Definitely, a crack the whip and work harder environment. If you are OT exempt, expect to constantly be asked to take on extra work and erode away your freetime. Vacation doesn't really exist here, it's more like comp. time, as you'll work close to 80 hours the week before and likely at least 60 after. Though you have some great people to work with, don't expect morale to be very high. Training is really dependent on whoever they sucker in to be your trainer/mentor. They rarely take any load off the mentor, so it creates an unfair burden on them to train you on top of all their other responsibilities. From what I hear, they used to have a good training process that ended back in 2013. Note: this does vary from group to group , but if you're in a revenue generating this seems to be the norm. Some of the none revenue seeking departments seem to enjoy their roles and atmosphere.

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UL Solutions Response
6y
We appreciate the time you took to provide this feedback. Regarding training, UL University provides a multitude of offerings from Lean Six Sigma and Technical Training to Professional Development and Personal Effectiveness. On top of our vacation policy, we also offer incidental absent time (sick days), paid holidays, two “floating” holidays, as well as two paid work days to volunteer. We hope you and all UL employees are able to take full advantage of our strong total rewards program.
2.0
Feb 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent pay and bonuses. (but once you've lasted about 10 years, you have to take a hit to leave) Decent health care plans and HSA matching Recently adjusted their work at home and maternity/paternity policies, very generous.

Cons

Upper management talks a good talk, likes ribbon cutting and publicity when counterfeit products are found, but mainly focus figuring out how to continue restructure into a public company and cash out. Most middle management knows nothing about the products and industries they serve. Very top heavy. Maybe a 5-1 or 4-1 ratio of employees who actually support product certification and other revenue generating activities, armies of project managers, consultants, trainers, middle managers. Likes to talk about "one UL", but as soon as talk goes to resources or planning, it's "not my job" or "not out of my budget"

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