UPS reviews

3.4

55% would recommend to a friend

(36,783 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Dec 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Stable and profitable company, very nice HQ campus in Atlanta/Sandy Springs, deep heritage, overall friendly employees.

Cons

Lack of sophistication & too many rules -- This place is run like a military operation and by former warehouse employees which creates an interesting (not favorable) corporate office dynamic. HR sends a "dress code" packet prior to interviews, which is distributed an additional 3 times during onboarding, and covers items such as type of men's shoewear, 2 in min on women's sleeveless tops, number of toes a woman can show on her "opened to me shoe," etc. Limited number of items allowed on cubicles, and regularly staff counts items on each cube. That's just the start. Turnover and homogenous culture- they've struggled to retain MBAs and marketing talent mainly due to culture. Most people, mid and Sr. Level, started with UPS when in college and moved up the ranks. Most are above 50 and Caucasian. Diversity (ERGs) are taking off, slowly. Some call its culture "cult like" as meetings are opened with a reading from a UPS History book, followed by discussion. A nice tradition of tolerable. No risk taking here. Ever. UPS likes to wait for the competiton to do it first.

4.0
Sep 10, 2014
Recommend
CEO approval
Business Outlook

Pros

I enjoyed UPS. The people are great, the pay is fair, and the benefits were good. Most managers really cared about their staff.

Cons

Sometimes there is office drama. It is difficult to progress in one's career because there are just so many employees. It is easy to get stuck.

5.0
Aug 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Generous compensation package and benefits. No chance for nepotism or cronyism which makes it a fair field for advancement. Training and education of employees is the ceiling of industry standard which gives career a boost if another opportunity arises elsewhere.

Cons

Very fast paced career from the start. Working conditions are based on the weather of the region. Strict rules to abide by while wearing uniform or driving (protects company name and image). Don't make plans unless it is on your day off.

Viewing 82 - 84 of 36,783 Reviews

Glassdoor has 40,988 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.