UPS reviews

The culture has changed. You used to be a partner for life. Since we went public, the company stock has been worthless. It's not just my thought it's proven by our management committee instituting the LTIPS program. it gives the highest 100 to 200 or so employees extra compensation. The extra compensation is taken directly from all other employees. We used to get 15% of profits distributed to all management employees. Now they take a HUGE chunk of that 15% and give it directly to those top 100 or 200 people. Outrageous! They say it's partly to offset loses by those who have options that have been worthless because the top 100 to 200 people can't grow the business. That makes it more outrageous. Options are to entice you to grow the business. You don't grow it and then give yourself HUGE bonus LTIPS checks? What exactly is the enticement for the top 100 to 200 people to grow the business? There is none. They just get huge checks and ask everyone else to grow the business. It absolutely absurd. And even worse, this is at a time when the company is experiencing RECORD PROFITS!!! The record profits are going right into the pockets of those 100 to 200 people. The rest of the people are simply being de-motivated because of the situation, morale is waaaaay down, performance drops as a result. Everything is being outsourced and employees will be laid or fired (it's already occurring) and the only thing that will be left will the Operations (drivers and hubs etc.) and the 100 to 200 people getting LTIPS. Everything else will be outsourced. Jim Casey would be firing all those 100 to 200 and letting the real workers do it right. The stock price has not moved because wall street sees what is happening and knows the top 100 to 200 employees are just raping the company at the expense of the vast majority of the employees. They didn't even communicate the new LTIPS plan to the employees. We found through an SEC filing. They were to scared to tell us.

- Misleading on commission and PTO in the job offer - Difficult commission structure - Constantly moving target goals - The environment feels like a call center - Stagnant corporate culture - That other person wasn't joking, you really do sit in a cubicle and get fat I was made a lot of promises that weren't completely true when offering me the job. I was told I would have the opportunity to be promoted within 3-6 months of starting the job, which was not even remotely accurate. I was also told there were two weeks of paid vacation in the first year, but vacation time is actually pro-rated after your 6-month probationary period. Finally, I was told my target commission would be $12k - $15k per year, which is wildly inaccurate. This is a good opportunity, but it's not everything they promise it will be. This is my biggest issue with UPS - I feel it is at best unethical and at worst potentially illegal to be so misleading in a job offer. Don't let HR fool you into thinking they are hiring because there is so much promotion. There is high turnover for many reasons: culture, feeling underappreciated, higher paying equivalent positions elsewhere). The commission pay structure changes every year making it difficult to understand and achieve. As I write this I know that my SIP (commission) will change in January, so the next sentence may not even be true in a month. The commission is currently based off of the performance of your territory compared to last year. This structure means that you have to reel in a whale to affect your pay. Additionally, commission is only paid out quarterly. The environment can be very high-stress. There are high expectations and the target is constantly moving, making it difficult to achieve. ***Management gets commission based on your performance and management gets a $$$ bonus when you are promoted within business development***. Because of this, management is very resistant to people entering into other divisions (such as operations or finance). The culture in Inside Sales is beyond out-dated. From the dress code to the way people interact, a lot of policies would be better suited at a sock hop than a modern place of business. Finally: this is corporate America. There is a hierarchy. Sometimes your boss yells at you simply because they got yelled at. A lot of initiatives don't make sense. A lot of things, in general, don't make sense. You are 1 out of 450,000 employees. Being mediocre and doing things their way is the key to success. Overall, this is a decent job, especially for new graduates. I would not suggest staying in this position long-term, but I personally feel that I have learned a lot. UPS is a solid company and there is room for growth. Modulate your expectations, learn how to speak corporate UPSese and move on to bigger and better things.