UPS reviews

3.4

55% would recommend to a friend

(36,792 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Apr 9, 2015
Recommend
CEO approval
Business Outlook

Pros

You get paid weekly and it puts some extra money in your pocket if you have another job. The shift goes by fast.

Cons

I am a preloader. The facility I am at is very outdated for the volume that goes through there. They were just approved for an upgrade, but I am not going to be there much longer. The start time is usually different each day. The earliest I had was 3:15 AM and the latest was 5. The end time is more consistent; usually around 9:30 - 9:45. A lot of times they forgot to text me the start time so I was either late or early without knowing. I started with three other new hires, who didn't last more than a few days. They go through a lot of people for obvious reasons. Expect to be yelled at a lot. This is their method of motivation, which they seem to think works, although it just aggravates you when you're already working as fast as you can. On my first day, one of the drivers was mad that I didn't place a bulk order where he likes it, which no one told me. The preloader that was training me said "He's doing a pretty good job though" and the driver said "No he's not." The drivers complain basically every day, no matter what you do. They also expect you to know things you have never been told or shown. If you have a choice, I'd pick the night shift. Though it has fewer hours, it is much more relaxed. Don't expect any flexibility with your schedule either. I needed a day off and the supervisor gave me a hard time about it. The labor is fast paced and physical as it is. The drivers are very rude, so this job is definitely not worth it. They try to lure you in with decent pay and good benefits, but you don't get benefits until you've worked there for a year. The drivers expect you to have everything ready when they get there, even if a huge chunk of your packages doesn't come in until the very end of your shift. They are even rude to employees that have been there for a while, not just new hires. I'm sure some other facilities are different, but my experience here is terrible. I'd rather be working in the kitchen in fast food again than work here.

5.0
Feb 4, 2015
Recommend
CEO approval
Business Outlook

Pros

If you like physical work, then this is the place to be. -Nice and easy -People to talk to while working

Cons

-Dealing with management / supervisors expecting the impossible from you, but then again, that's most work places -Can be very unsafe if you don't pay attention at all times

1.0
Nov 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Tuition reimbursement within the first week. Has a union. Hires a ton of ex-convicts.

Cons

It's a culture designed to create a constant fear of being fired-at-will daily until you are eligible to join the union. Management deliberates disrespects new employees to test their commitment. Coworkers diminish each other's work in hopes to make themselves look better because of the fear of being fired.

Viewing 118 - 120 of 36,792 Reviews

Glassdoor has 40,999 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.