UPS reviews

3.4

55% would recommend to a friend

(36,792 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Jul 26, 2014

I've worked for this company for 30 years.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

UPS is a solid company that has been in business since 1907. It is one of the largest delivery companies worldwide delivering 15 million packages per day to over 6 million customers in 220 countries. The company has a national contract negotiated by the Teamsters Union for hourly employees and pays a full-time worker between $25-$35 dollars per hour plus time and a half for over 8 hours per day. Managers and supervisors are paid on average 20% more than the hourly wage. The full-time hourly employees have a benefit package in their contract that equals an additional $12-$19 dollars per hour for medical and retirement benefits. Full-time managers and supervisors have an inferior medical plan and retirement but as they advance will receive substantial bonuses of stock. An hourly career at UPS will put you in a upper middle class position and management can earn over $100k per year or more.

Cons

UPS has a guards verses the inmates mentality. Management rightfully expects production from their employees yet is extremely aggressive in its procedures and policies. Harassment in the company is rampant on both management and hourly employees. Many employees would trade this lifestyle of massive overtime and stress of production for lower paying jobs for a better quality of life. The part-time employees have been overlooked for decades. The starting wage in 1984 was $8 per hour. Three decades later the starting wage in $8.50 per hour. In many locations it can take 13 years to get a full-time job at UPS because they have thousands of part-time employees working full-time hours at part-time wages.

3.0
Apr 10, 2014
Recommend
CEO approval
Business Outlook

Pros

It pays decently. You can learn a lot as a sales person.

Cons

This place is a stomping ground for Managers and Supervisors to act like Gods. They treat you like crap and don't appreciate your work. They place these stipulations on you that are not reasonable. It is also hard to get promoted unless you 'drink the kool-aid' or suck up to get it. It has been the most unpleasant work environment that I've ever been in. All of the minorities that started from class 1 and on are STILL here. A few people quit because there wasn't any opportunity for minorities and they feel discouraged from applying for better opportunities.

Viewing 121 - 123 of 36,792 Reviews

Glassdoor has 40,999 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.