UPS reviews

3.4

55% would recommend to a friend

(36,791 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Feb 19, 2013
Recommend
CEO approval
Business Outlook

Pros

The only pros to this job are the benefits and the overtime (after 5 hours in a shift you get time and a half)

Cons

Oh, where to begin. Coworkers - Scum of the earth Management - Also scum of the earth, the only thing that saved me was the shop steward. Hours - Prepare to not have a life at all, there were times where I'd wake up and go to work, then get home and sleep till it was time to work again. Workload - You're expected to complete an extraordinary amount of work every day, which absolutely no breaks. In fact if you take breaks you're penalized for it. Salary - Yeah you know how minimum wage is $7.50? Well entry level is only $2 more.

3.0
Mar 18, 2012
Recommend
CEO approval
Business Outlook

Pros

-Stable Company -Challenging work (depending on your group) -Decent work life balance depending on time of year -Respectable vacation allotment

Cons

-Pay for tenured employees may not be at the market rate -Annual salary raises are LESS than inflation -Very slow moving / slow to change company -Lack of opportunity to move around / get promoted within Marketing Department -Extremely / Overly conservative company culture -Does a poor job with M&A activity and integrating newly acquired companies

1.0
Mar 15, 2024
Recommend
CEO approval
Business Outlook

Pros

UPS used to be a decent place to work

Cons

The executive leadership has issued a mandatory "Return to Work" policy whereby everyone needs to be in the office 5 days a week. There are no exceptions (outside of individual IT contributors without direct reports and senior management that excuse themselves from the policies they put in place). Many people in major US cities travel almost 2 hours to get to the office. I believe this is part of a planned attrition strategy to reduce US workforce and increase presence in India where labor is cheaper. This 0 flexibility policy makes UPS one of the worst places I have ever worked and will make it nearly impossible to attract management talent. Additionally, these changes come in the midsts of mass layoffs. So in addition to coming to work 5 days a week, the workload has increased.

Viewing 124 - 126 of 36,791 Reviews

Glassdoor has 40,998 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.