UPS reviews

3.4

55% would recommend to a friend

(36,792 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
1.0
May 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Job security. I like the co-workers that i worked with. The hours were good. The savings investments offered were good.

Cons

Terrible management. People getting away with doing nothing while you are working extremely hard. The pay was terrible and the raises were worse. Zero potential for growth. They work people so hard that they sometimes have to take medical leave. Higher management treat lower management terribly.

1.0
Dec 1, 2011
Recommend
CEO approval
Business Outlook

Pros

Nice Corporate Building Clean Bathrooms Decent food

Cons

I work in the HR Training Department. I have never worked with so many insecure, incompetent men in my life. This place is all about rank. Supervisors are not allowed to eat with Specialist or Admin. The cafeteria is like a high school lunch room. You literally see people eating with their clicks. They have a policy book which no one adheres to. Pay is HORRIBLE...you get to keep half of your bonus in cash and the other half goes into stock. Micro Managing to the max...the minimum work hour is 55 hours...and the pay is not competitive. SAD, SAD, SAD!!!

2.0
Oct 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Large company, stable employment, nice training initiatives

Cons

Ever since Mike Eskew stepped down as CEO, the corporate culture spiralled downward. The new CEO was a beancounter, and every action had to be justified in terms of direct ROI. As a result, a lot of software bugs never got fixed, because nobody wanted to take the risk of trying to make something better if people were used to it being barely mediocre. So, most of people efforts devolved down to CYA, as they took away every perq that made the place worth working there. There are better places to work that pay more and actually value emplyoee contributions.

Viewing 163 - 165 of 36,792 Reviews

Glassdoor has 40,999 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.