Walgreens reviews

3.0

33% would recommend to a friend

(37,123 total reviews)
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Mike Motz

23% approve of CEO

24% positive business outlook

Walgreens has an employee rating of 3.0 out of 5 stars, based on 37,123 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Walgreens employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jul 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Walgreens offers excellent pay & benefits. Being a national company that has a store on virtually every street corner across America means there is likely a job opening wherever you want one. There is also lots of opportunity for growth into the mid-level management positions of Pharmacy Manager (in charge of one store) or Pharmacy Supervisor (in charge of a district of stores). NOTE: While the fact that these mid-level management job opportunities exist is a PRO, they exist because these jobs are frequently vacated like hot potatoes - which is more of a CON. Walgreens frequently hires new graduates (who haven't worked a day as a pharmacist, but are waiting for their license to come in the mail) right into the role of Pharmacy Manager - so a big PRO from the perspective of opportunity to jump right in (over your head) at the manager pay grade. Because many districts are frequently understaffed, overtime is is often readily available - which is another big PRO if you just graduated & are looking to earn as much money by working as many hours as possible for the first few years out of school to pay-off your loans.

Cons

Walgreens pharmacies are practically ALWAYS open, so while you would think this would offer a lot of flexibility with a work schedule, it just means you are required to work ridiculous rotations of 7+ days in a row, several nights per week, every other weekend, and if you're lucky, you will be required to work only half of the 6 annual holidays, every year, for as long as you work for this company. Pharmacy budgets for tech hours are always ridiculously low; pharmacists are frequently over-worked, with ever-decreasing budgets for tech hours & ever increasing demands to perform additional tasks & duties (sell more shots!). The mid-level management positions of Pharmacy Manager & Pharmacy Supervisor have a very high turnover rate (due to managers quitting). Pharmacy Managers are not really allowed to manage, but are micro-managed themselves & treated like babysitters; they have no real authority, but are issued all of the blame regardless. The end result of this very high turnover is that districts are typically short-staffed, as such, underqualified & undertrained individuals are often promoted just to fill positions which, in many cases, must be legally filled or the pharmacy would have to close down. While Walgreens "talks the talk" when it comes to training programs & leadership programs (and they can point to leadership development courses that they offer) - it is all worthless if what you learn in the training is neither valued nor implemented in actual, daily operations - they fail to "walk the walk".

3.0
Oct 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Good stability, above average salary, ok work/life balance for retail environment, advancement opportunity for those willing to work and be professional, and total compensation package is still above average with profit sharing. In regards to pharmacy, is an industry leader with a proven track record. Overseas expansion & opportunities could easily be in the near future as well with recent mergers.

Cons

Consistently changing goals and expectations. Many time assigned goals are a bit unrealistic and out of managements control, yet performance ratings and bonuses are attached to them. Too much supervision between CL Walks, DM Walks, RXS Walks, LP Walk, OPT visits, Conference Calls, District Lead emails, Meetings, etc. Estimated 12-18 days per month that key personnel are not driving results in their store & completing key executional tasks due to driving corporate and district initiatives. Customer service is very difficult and stressful and suffers due to the micromanagement of these goals. In addition, company is in Phase 1 of a proposed $1 Billion expense cuts. History would typically illustrate that Phase 2 is more operational budget cuts in the store or major changes (hours or salary/bonuses).

3.0
Jun 4, 2015

Understaffing is not the answer

Recommend
CEO approval
Business Outlook

Pros

Competitive salaries are a plus for manages.

Cons

Corporate policy of understaffng pharmacies while demanding customer satisfaction. It's impossible to provide great customer service when the customer is yelling at you because you do not have enough help to complete their prescription on time. Pay schedule does not keep us from losing Pharmacy Technicians to hospitals,

Viewing 13 - 15 of 37,123 Reviews

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