Wayfair reviews

3.1

39% would recommend to a friend

(6,866 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Nov 9, 2019

Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's in Berlin - nothing else to say really

Cons

*Constantly break GDPR rules and blames lower downs *Terrible management *Lot's of people looking to leave *Chaotic workplace

3.0
Sep 26, 2019

Overall OK

Recommend
CEO approval
Business Outlook

Pros

- Cool people - fitness perks - pension scheme - great team outings

Cons

- disappointing 'management' - incompetent guidance - sell down the river moments with management - some colleagues as well as management often acting ill and not showing up to work or team events (or after a long team event) I worked for CastleGate, a division of Wayfair. I was let go to my surprise one day after I came to work still sick and cuffing cause I didn't want to leave my team alone. I had a lump in my throat when I've opened the door to that tiny meeting room in the basement, where someone from HR would sit, ready to let me go. Several weeks before, I had a bad feeling already as management where looking for every crumb they could find, to be negative about my work, even though most of people enjoyed working with me. I brushed it off as if everything would be ok and fine. On the day it happened, I was told from management 'you're not a good Wayfair fit', which is in my opinion just a made up reason to let me go. I have build beautiful relationships throughout 1/3 of Wayfair people. The people in the basement said "Today is your last day, please pack all your belongings and give your laptop and badge to IT at 5pm. We will escort you out of the building." I felt like a prisoner. Overall, I felt like it was a personal decision from management rather than an objective decision. In the end, I am happy that I am not there anymore, however, not the way it went. I think, management knew I couldn't respect them, when they are doing things that are simply not respectable e.g. cancelling team events on the same day because they suddenly had a doctor's appointment, saying they will come to work at noon after a long and loose summer party and then changing their mind not coming at all, favouring certain colleagues in such a explicit manner amongst other things I've noticed. I miss the cool people sometimes but I'm still in contact with some. The resonance and encouraging words from so many people in different departments through various platforms after I left were overwhelming and showed, that I didn't do such a bad job as they wanted me to believe. Be critical and reflective but also ask for other people's opinion if not sure to draw a better picture. A pity how it went but a life lesson forever.

1.0
Aug 20, 2019

Terrible place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of free snacks to eat

Cons

The US team comes to Berlin to shake things up, fire people and rearrange the company on a regular basis, they don't speak German or understand the German market yet constantly take over your way of reaching customers. People are kicked out of the company on a regular basis, most don't make it past their probation, you will never have a solid team in place in the majority of departments.

Viewing 37 - 39 of 6,866 Reviews

Glassdoor has 7,890 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.