Wayfair reviews

3.1

39% would recommend to a friend

(6,871 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Nov 10, 2018

Rainbow of chaos

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quick development opportunities in some departments of the business, rapid learning curve, friendly atmosphere, great people, benefits

Cons

Inexperienced middle management, lack of clear expectations or defined processes, chaotic system, no work-life balance, higher management dropping projects that create backlogs instead of solving problems, the bottom line has a tremendous impact on the business but no voice

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Wayfair Response
7y
I'm sorry you are not enjoying your experience at Wayfair. While your experience does not align with the type of culture we aim to create here we very much appreciate your feedback. We encourage our managers to be transparent and supportive, I urge you to raise your concerns directly with the Talent team.
4.0
Jun 26, 2018

Young but competent

Recommend
CEO approval
Business Outlook

Pros

Young culture, lots of open minded people, snacks, chance to move around between departments, somewhat flexible working conditions, and benefits are decent. Pay is pretty good. Most people that work here really are smart.

Cons

If you don´t match the Wayfair culture, it might be harder to stay in the company. Its an international vibe but could use some German standards. 6 month probation followed by a 2 year contract, only then will they decide whether or not to keep you. High turnover rate due to this.

4.0
Jun 19, 2018

Excellent Experience Overall

Recommend
CEO approval
Business Outlook

Pros

Very entrepreneurial Share price on an upward curve Ability to effect change and make things happen Fast paced so you learn alot Energetic and dynamic environment Collaborative culture

Cons

Is becoming elitist - if you dont come from consulting there is a glass ceiling which hits before Associate Director level Data driven they say but many people dont have quantifiable goals and metrics Long hours and heavy workload can be excessive at times

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Wayfair Response
8y
Thanks for your feedback. We're happy you appreciate the entrepreneurial and collaborative culture we've built. As Wayfair continues to grow, we endeavor to hire the best talent we can find across a range of backgrounds and profiles as we focus on building a company and a culture that is impactful, inclusive and innovative.
Viewing 61 - 63 of 6,871 Reviews

Glassdoor has 7,895 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.