Does Wayfair pay their employees well?

According to anonymously submitted Glassdoor reviews, Wayfair employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Wayfair. This rating has been stable over the past 12 months.

How satisfied are employees working at Wayfair?

39% of Wayfair employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wayfair 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Wayfair?

Customer Service Representative (320) , Software Engineer (303) , Manager (202) , Senior Manager (145) , Senior Software Engineer (144) , Senior Analyst (124) , Recruiter (109) , Analyst (106) , Associate (93) , Business Analyst (80) , Senior Associate (76) , Intern (73) , Software Engineer II (72) , Account Manager (65) , Associate Director (63)

What are the pros of working at Wayfair according to real employee reviews?

"There are also some really great people that you'll meet and be able to work with." ((in 648 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 542 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 451 reviews)); "Good work life balance and clear KPIs" ((in 358 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 193 reviews))

What are the cons of working at Wayfair according to real employee reviews?

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 405 reviews)); "They pay is low and they set the bar so high you would never reach it." ((in 370 reviews)); "Senior leadership is poor and unchecked by corporate." ((in 286 reviews)); "Managers don't have experience and there's no guidance and direction for your job." ((in 264 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." ((in 181 reviews))

What are employees saying about Wayfair layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wayfair layoffs and their outlook for job security at Wayfair in 2026.

Wayfair reviews

3.1

39% would recommend to a friend

(6,867 total reviews)

Niraj Shah

28% approve of CEO

27% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,867 reviews)

Ratings by demographic groups

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Gender

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Veteran status

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

7K reviews

4.0

Sep 17, 2012

Great work culture and freedom

Marketing entry level

Recommend

CEO approval

Business Outlook

Pros

Great people to work with, management is decisive, very dynamic group of employees

Cons

Salary is not exactly what I was hoping

2.0

Sep 12, 2012

Good for 1 st job

Product marketing

Recommend

CEO approval

Business Outlook

Pros

Great industry to be in

Cons

At the time very limited internal movement available

5.0

Apr 12, 2012

Fast-moving & Flexible with Room to Grow

Paid acquisition analyst

Recommend

CEO approval

Business Outlook

Pros

There is a very strong culture of innovation and community at Wayfair. There are a lot of opportunities for growth and the company is very good at letting employees run with their ideas with strong internal support. Employees imediately out of school are given substantial responsibity with ample opportunities, move horizontly to persue what really interests them. The workplace culture is very good at providing work life balance and there is a very strong team culture in the Ads/BI department. They are flexible with many different things which makes working there very rewarding and allows a strong work life balance.

Cons

The company moves very quickly and sometimes the transitions can be rough. They usually work once all the changes are adjusted for but there is a constant change. It is a product of the start-up culture but can be temporarily disorienting in its speed.

Viewing 6817 - 6819 of 6,867 Reviews

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Great work culture and freedom

Good for 1 st job

Fast-moving & Flexible with Room to Grow

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