Wayfair reviews

3.1

39% would recommend to a friend

(6,867 total reviews)
avatar

Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

7K reviews
5.0
Mar 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Having been at Wayfair for more than four years, I've seen rapid growth of the business and a few iterations on the organizational structure of the company. Too often, companies are hesitant to make major changes, but those changes have enabled Wayfair to keep up with such significant growth. The company hires many employees directly out of college, and they are given significant responsibility and opportunities as they prove themselves. It's an environment that rewards thoughtful risk-taking and use of data to inform decision-making and business cases. I'd also say that Wayfair is far more transparent than other companies of its size. Employees have access to most financial and operational data through the company's internal reporting system as long as they have the intellectual curiosity to explore it.

Cons

As others have mentioned, compensation, particularly for people that have done very well and are only a year or two out of school, is below market. Generally speaking, those employees will be taken care of as they move into management positions, but there isn't enough separation created between stars and role players at the early levels. The bonus program doesn't create significant incentives - given the limited difference between star performers and people doing just enough not to get fired, there is a major free-rider problem.

3.0
Oct 25, 2011

Part time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits and employees treated well

Cons

partime hours are ridiculous, pay is not worth the mental beating

5.0
Jun 17, 2011
Recommend
CEO approval
Business Outlook

Pros

CSN gives its employees a lot of responsibility right off the bat. I have a lot of friends who started their careers at the same time in finance and consulting, and the stuff that they're doing is busywork compared to the power to opportunity to drive results that I've been given at CSN. I don't just analyze data and share it with clients who may or may not choose to see it through -- the insights that I generate from my analysis lead to actions (led by me), and the impact that those actions have is often immediate and something I can evaluate in real-time. That feeling of having impact on CSN's growth is really exciting and kind of addictive. If I have an idea on how to change a process or grow one of the categories I'm working on, I'm encouraged to test it. If it doesn't work, I see that it's not working quickly and try something else. It's great to have that feeling of really making an impact to soon after starting a new job, and from what I understand from my friends, I'm pretty lucky to have found it. CSN's also a great place to make friends and meet new people. I didn't know many people in the city when I moved to Boston, and now I have a whole new crew of friends who I've met through working here. We have a lot of fun together both in and out of the office.

Cons

CSN's growing so quickly, I think being successful here means having a good comfort-level with change. You have to adapt easily and roll with the punches a bit as the business and structure of the company change as we grow. I think that constant change is actually a positive thing -- it keeps things constantly fresh and always exciting.

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