Does Wayfair pay their employees well?

According to anonymously submitted Glassdoor reviews, Wayfair employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Wayfair. This rating has been stable over the past 12 months.

How satisfied are employees working at Wayfair?

39% of Wayfair employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wayfair 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Wayfair?

Customer Service Representative (320) , Software Engineer (303) , Manager (202) , Senior Manager (145) , Senior Software Engineer (144) , Senior Analyst (123) , Recruiter (109) , Analyst (106) , Associate (93) , Business Analyst (80) , Senior Associate (76) , Intern (73) , Software Engineer II (72) , Account Manager (65) , Associate Director (63)

What are the pros of working at Wayfair according to real employee reviews?

"There are also some really great people that you'll meet and be able to work with." ((in 650 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 549 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 444 reviews)); "Good work life balance and clear KPIs" ((in 372 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 189 reviews))

What are the cons of working at Wayfair according to real employee reviews?

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 401 reviews)); "They pay is low and they set the bar so high you would never reach it." ((in 375 reviews)); "There may be an absence of trust between senior leadership and the employees according to my manager" ((in 286 reviews)); "Managers don't have experience and there's no guidance and direction for your job." ((in 274 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." ((in 178 reviews))

What are employees saying about Wayfair layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wayfair layoffs and their outlook for job security at Wayfair in 2026.

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Wayfair

Wayfair reviews

3.1

39% would recommend to a friend

(6,866 total reviews)

Niraj Shah

28% approve of CEO

27% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.4

Senior management

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

May 24, 2011

Incredibly entrepreneurial with great company culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is very entrepreneurial and is well poised to maintain that competitive advantage as it grows. The company culture is great - high energy, great mix of hard work and fun. It is a great place to work with lots of opportunity at all levels. Feels like a small business that has the impact of a much larger company.

Cons

Straight up salary is not necessarily as competitive as other companies. However, they make up for it in equity, benefits, company culture and opportunity to grow.

5.0

Mar 29, 2011

Exciting, fast-paced company. Fun if you can keep up!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great experience for anyone looking to get into e-commerce - Extremely smart, highly-engaged workforce. No one's "mailing it in" - Meritocracy means that if you're a top performer, your career advances quickly - Rapid company growth - new roles or initiatives give opportunity for upward or lateral moves - Open work environment with very little politics - Young employee base means after-work parties are not to be missed

Cons

- Priorities/strategies can change at drop of a hat, sometimes negating value of prior work - Communication from the top sometimes lacking, making it difficult to understand why you're doing what you're doing - Entry-level salaries (category management, operations) are well below market. $32k for top-tier college grads is ridiculous and starts employees off on the wrong foot. - Customer service employees are clearly unhappy - Young employee base can also mean a lot of first-time jobs with a high sense of entitlement

4.0

Mar 28, 2011

A good job, not a good career.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Young crowd Free food Lax dress code Good benefits for entry-level job Good work-life balance

Cons

Pay could be better Little to no benefits for part time employees

Viewing 6823 - 6825 of 6,866 Reviews

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Retail Sales Associate

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Reviews by job title

Incredibly entrepreneurial with great company culture

Exciting, fast-paced company. Fun if you can keep up!

A good job, not a good career.

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