Pros
Friendly employees. Very good products.
Cons
CCH has a reputation for constantly buying out smaller companies and turning them into a complete mess. The company is like a bull in a china shop - they acquire smaller and successful companies, and then slowly begin to destroy them with meaningless rules, bureaucracy and little concern for the employees or customers. Most long-term employees will admit privately that this is the case and hope that things will eventually change. But they never do. Other negative comments include - 1). Too many lengthy meetings. 2). No real leadership in the mid-level managerial positions. 3). They don't take the time to listen to their customers until it's too late, i.e., when sales drop. 4). They constantly do "reorgs" which is another way of saying they are rearranging the deck chairs on the Titanic, rather than focus on core issues and problems. 5). They set very high and unrealistic quotas for the sales team, but provide little marketing support or leadership to help salespeople achieve their goals.