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Hi, Thank you for your honest and direct feedback. We’re sorry to hear that your experience so far has left you feeling limited in terms of growth, compensation, and learning. Those are critical elements of any fulfilling role, and it’s clear we haven’t met your expectations in those areas. Your comment is a strong reminder that we need to keep pushing for more transparency and impact when it comes to career progression and pay development, especially for those earlier in their careers. At the same time, we’re glad to hear that you’ve felt a positive work atmosphere and appreciated the flexibility in how we work. That kind of environment is something we aim to build on top of, not a trade-off for growth, and your feedback reinforces that we need to deliver on both. We appreciate you taking the time to speak up and help us do better. Sincerely, Your P&C Team

Hello, Thank you for taking the time to share your experience with GSG. It’s truly regrettable that your journey with us hasn’t lived up to your expectations, and we appreciate your openness in voicing your concerns. We’re disheartened to learn about your challenges with compensation, growth opportunities, and our workplace environment, including management practices and support infrastructure. These concerns, especially around transparency, professional development, and the support you've received, are areas we are actively working to improve upon, guided by our #MoveLearnChange value. This value reflects our commitment to adaptability and continuous learning, both for our organization and our team members. In response to feedback like yours, we have launched several initiatives aimed at addressing these issues. This includes the implementation of a matrix system for salary adjustments, enhancing our performance review processes for more transparency and fairness, and developing new programs to support career growth and leadership development, set to roll out this year. These steps are part of our ongoing commitment to creating a more supportive, rewarding, and transparent work environment. We encourage you to reach out directly to our Talent Attraction and Engagement team at tae.team@joingsg.com to provide more detailed feedback. It's through conversations like these that we can make the most impactful changes. Thank you again for your feedback. We're dedicated to making GSG a better place to work, where every team member feels valued and has the opportunity to thrive. Warm regards, Your P&C Team