I applied online. I interviewed at Discover (Washington, DC) in Jan 2023
Interview
4-5 series of interviews with department heads and they will ask behavioral questions with 4-5 questions each. The questions were not really tied to the role and needs to be streamlined to better fit for the role. It could be a lot better than it is honestly.
Interview questions [1]
Question 1
Tell me about a time where there was a challenge and you had to overcome
I applied online. I interviewed at Discover (Tucson, AZ)
Interview
interview process was extremely easy. i got an offer on the spot. they just want to make sure you have the basic customer service skills in order to do the job successfully. i went over a script and they were just checking to make sure i didn’t sound like an absolute robot when reading it out loud lol.
Interview questions [1]
Question 1
Describe your most memorable customer service experience.
The response time for an interview was very quick. Applied and got called for an interview within one week. After initial phone screening, interview was scheduled for a week later.