Docusign Customer Success Manager interview questions

Standard, initially. Sourced via an internal recruiter who then handed me over to a more senior recruiter. 1. Standard screening w/ the senior recruiter. 2. Phone interview with hiring manager - hiring manager was very nice, but seemed over her head or had not yet gone through Interview Training. Interview was very static, like standard questions read from a list. Talked minimally about the role, company and other expected areas. 3. Bounced ahead, but next interview was with the same person, only a video conference this time - which was fine, expected. Gound Hog Day expereince as the exact same questions were asked...and it became clear the "list" of questions were more for a entry-level position or possibly early-mid career oriented, and when questions were asked, they seemed to negatively impact the process...like it was scripted? Was very surprised given the positive reviews and general good press DocuSign seemed to have and that they were looking for a more experienced, senior resource?

I had a final onsite interview & presentation and after 8 weeks have still heard nothing back from Docusign. I followed up three times with the main contact I'd been in touch with and have had no response two months later. I can only assume someone else was hired and Docusign think it is acceptable business practice after an onsite interview to not let other candidates know what decision has been made either way. Very disappointing experience all round having to chase them for an update and interview feedback and having those requests ignored. Somewhat ironic for a company whose own product is focussed on speeding up the processing of agreements..