I applied online. The process took 4 weeks. I interviewed at Starbucks (Houston, TX) in Feb 2010
Interview
Applied online, then interviewed at the job fair the next day. Did a preliminary interview and then was asked to stay and do a formal interview with another DM, was told someone would contact me in 3 to 4 days but didn't hear anything for 2 weeks. Went for second or should I say third interview and was told I would hear something by Friday which was 3 days later, never got any call or email and still waiting. Not sure I would work for this company, very unprofessional. Every time they said they would contact within a certain time it never even came close, even when it came down to calling me to set up the second interview. A total of 4 situations with timelines promised and not one was close to the promised time. I understand DM's are busy, but when you take that much time and spend money driving to the location across a large city you would think an email or phone call to say something be it yes or no would be a bit more professional. Hours of research, drive time, rearranging schedules with others so that I can make the interview time,money on files and other interview readiness and putting other offers on hold just waiting to hear something, anything. A professional response would not be to much to expect.
Interview questions [1]
Question 1
What is the most important decision you make everyday as a store manager
I applied through a recruiter. The process took 2 days. I interviewed at Starbucks (Denver, CO) in Jan 2010
Interview
I was contacted by a recruiter via email, who asked me to apply for an opening for SM in the area. I went online, applied, and then proceeded to take an online skills assessment. The test took an hour, and was interactive and informative about the Starbucks culture. I was contacted by the recruiter, who offered me an interview at a Recruiting event the following week.
I interviewed with one District Manager, and then I did a panel interview with two other DM's.These interviews were behavioral in nature, and I was experienced in handling the questions / scenarios. Everyone I met was extremely enthusiastic, genuine, caring, and supportive of the Starbucks culture. The interviews took about 1.5 hours. I was told that they would let me know the following week.
Two days later, I was contacted via email to submit information for a background check. I was contacted by the recruiter three days later and offered a position the following day. The recruiter did a great job explaining the benefits of being a Starbucks partner and provided a compelling case for an Assistant Store Manager position. Although this was not the position I interviewed for, I felt like it would provide me with ample training to learn about the company from within. They are very interested in upward mobility, and I can appreciate that.
Interview questions [1]
Question 1
Tell me about a time when you had to balance the needs of your direct reports and customers.
The process took 1 week. I interviewed at Starbucks in Aug 2008
Interview
I had a phone interview with the human resources director first. Several days later I went in for a panel interview with two district managers. During this whole process a background check was performed. Afterwards I began an 8 week training process as a RMT. After 8 weeks I was promoted to manager.
Interview questions [1]
Question 1
Name a time when you had to deal with a difficult customer.