1 telephone interview and 1 online interview. Telephone interview is more casual, and related to customer service skills and it is about your attitude and basic service mindset. It was easy.
I had one referral from a current employee
I applied online then got one initial call from a recruiter with a few questions. Some time later, after keeping in contact with HR by email.
I had a one phone call with a customer service manager.
Then a videocall with with the customer service manager and the branch manager.
Interview questions [1]
Question 1
They asked me "How would your friends describe you?" and "What would you do if there was one person in the workplace that would cause problems at work?
two rounds, both online interview, Once you pass the first interview, you will be invited to the second interview, usually two weeks apart.The whole process takes about an hour and asks a lot of questions about your previous career
Interview questions [1]
Question 1
Give an example where you went above and beyond for a customer