7-Eleven reviews

When I began, there were already enough assistant managers to cover every shift, meaning there was never a place for a promotion. Manager cares little about how much you've slept or if you have class. I was frequently called in on my days off, sometimes creating 8 or 9 day long stretches of time with no days off. Also, managers will call in and ask for you to work longer, causing 14 to 16 hour work shifts. Managers often have unrealistic schedules for sales associates. As a full time student, I was sometimes expected to work in the morning, go to class, then come in and work overnight, totaling 24 to 26 hour days. Applied for a part time position, was frequently forced to work 40-50 hours. Great if you want to work full time, awful if you don't or can't. Training is done by other associates, who were also trained by other associates, so nobody really knows ALL the rules or regulations. Many store procedures are just done on the spot and guessed at. No benefits at all. Even though I worked 40-50 hours, I applied for part time, asked for part time every week and so was considered part time. Time off was given to managers first, period. Want a day off that a manager asked for? Too bad. This applied to days off already given. Shifts run through meals, and nobody gets discounts on food. This means you are forced to buy food at full price from your store if you want to eat during a 12 hour shift. You're "allowed to take breaks," but if a customer walks into the store, you have to immediately end your break, meaning there isn't really a time you can take a break and have longer than three or four minutes at best. Tons and tons of food is simply thrown away. It's actually kind of depressing how many taquitos and hot dogs you're forced to throw away because "it's been on the grill too long." Employees are not allowed to eat this food. They instead must throw it out, then go inside and pay for a new one. You are frequently expected to run the store on your own at night. My first day after training, I was put on night shift and forced to work 3-6 AM in the store completely alone. In franchise stores, there is nobody to speak to anonymously above your manager about problems.

People are so quick to lie and cover up for their own butts You don't get any breaks whatsoever, except a cigarette break but even then you have to be doing something and what happens when you don't smoke? You're stuck inside the hot store for 8 hours. At one point the Friday trucks came in at 8:30 and you would have to work from 8:30 pm Friday to 7:00 AM Saturday morning putting the truck away and still performing your normal 3rd shift (midnight shift) duties, all without any breaks whatsoever. Yes, you could say you can take a break anyway, but then when the FC and store manager watch the tapes, you're in trouble. The hours are horrible, everybody is scheduled right close to overttime except one person and that person is supposed to be full-time but they get 22-30 hours a week, that way if somebody calls out they can come in, but when that person needs to call out, all Hades breaks loose. You get the customers that want to act like smart alecks and try to give you a rough time because it's funny, when you've been working for 8 days straight with no break. On the midnight shift you have to detail clean the entire store, and some of the cleaning can take 1- 1 1/2 hour and you have a daily truck that comes in sometimes right before your busiest time of night. You have to do your own extra tasks, while doing the extra things everybody else felt they didn't have the time to do and if you don't get it done, it's your fault. Everybody on every shift says they don't have the time for this or that yet the midnight shift has all of the time consuming tasks which, if done correctly, will take up the majority of the 8 hours, the remainder of the time being used to focus on the customers in the morning time. However, along with the strenuous time consuming tasks they already have each night, the midnight shift must also correct anything the other shifts did wrong, while also hunting for things that the earlier shifts felt they "didn't have enough time" to put back in their proper places. Our town has a festival every year and our store is smack down in the middle of it. Some of the higher-ups come down to "help us", which in reality, we have to teach them how to cook a pizza in the oven, or show them how to read the grill forecasts, or how to replace a slurpee bib-and these are the guys who are supposed to be leading US. What good's the help if you have to keep baby-feeding them everything? They've been with this company for years and I've only been with it for one and I know more about it than they do.