7-Eleven reviews

3.4

58% would recommend to a friend

(6,122 total reviews)
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Joe DePinto

58% approve of CEO

51% positive business outlook

7-Eleven has an employee rating of 3.4 out of 5 stars, based on 6,122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 7-Eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Apr 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Good central location and free parking.

Cons

Innovation is strongly discouraged. If you offer ideas to for improvement to those who have been there for 15+ years, beware.

1.0
Apr 18, 2011

Disappointing

Recommend
CEO approval
Business Outlook

Pros

There are not many "pros" in being associated with 7 Eleven. While the company is going through many changes, these changes are only making it worse to be a Franchisee.

Cons

A franchisee "invests" approximately $150,000 to "have the opportunity to run their own business". Then on top of that, their royalty fee is approximately 50% of their gross margin. So - in a $1,000,000 store that runs a 35% gross margin, a franchisee's gross income (after paying the royalty) is approximately $175,000 per year. Out of that come the store payroll/taxes, (est. $135,000/year); as well as various other charges totaling $2,000 - $4,000 per month (taking an avg. of $3,000 per month equals $36,000 additional expense per year). This results in a combined annual estimated expense of $171,000/year. Based on the above, a franchisee's net income would then be $4,000 per year. This, after having invested $150,000 for the opportunity to run their own business. Regarding "Running your own business" - while this is not what they preach they mean by this - what they "practice" they mean by this (remember - actions speak louder than words) is "do it our way". This has long been the case, but has recently gotten worse through the total centralization of company operations in Dallas (eliminating regional offices). Field Consultants continue to visit the stores - but most don't focus on franchisee profitability; instead the focus is 'is the franchisee doing what we want them to do'. Meanwhile, the company is recording record profits while very little is being invested in store upgrades (7 Elevens responsibility under the contract.

1.0
Apr 7, 2011

About as horrible as possible.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You do manage to get good food discounts.

Cons

Getting robbed isn't any fun

Viewing 6055 - 6057 of 6,122 Reviews

Glassdoor has 6,731 7-Eleven reviews submitted anonymously by 7-Eleven employees. Read employee reviews and ratings on Glassdoor to decide if 7-Eleven is right for you.