Short term good place to learn. Long term, lots of issues that senior management needs to figure out.
Pros
Flexible schedule. Vendors support the unit with freebies, company car for personal use. Vendors constantly giving tickets and freebies to the field staff. Good people overall, not a cut throat environment, as the people that have been at 7-Eleven very long know growth is limited.
Cons
Long hours - figure to do a poor job 10 hours a day 5 days a week. To do a good job figure 6 days of 9 hours in the field a week and 10 hours of home prep. 7-11 has gotten very tight. Many of the expenses tied to the job as passed to the field staff, tons of printing at home that isn't reimbursed. $50 a month for a cell is not enough, considering you will put 2000 minutes on it a month just for work. Field consultants are expected to get franchisees to do things that they don't want to do, and when they don't work, you still have to get them to do the next thing. Franchisee community is treated poorly and taxed when times are tough. Field consultants are responsible for everything that happens in their stores but have no control over the store staff and what they do. They expect the FC to influence a franchisee to spend more on labor, hire better staff, spend more on training, with little supporting evidence as to why. Franchisees see this as 7-Eleven wanting to spend the franchisees money, to make them more money for 7-Eleven. Of course more staffing and better training will lead to better stores, but franchisees can't keep good employees very long at 7.50 a hour and if they pay more the go broke and have to pick up second jobs. Overall, the Field consultant job is tough to be great at. It is possible but don't expect to have any life at all.